Fatal Error after upgrading to Events Calendar Pro 2.0.3 from 1.3.2

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Viewing 9 posts - 16 through 24 (of 24 total)
  • Author
    Posts
  • #18045
    Jonah
    Participant

    Hi there, I’m back! So where are we at with this issue? I see there were some emails back and forth with Rob but what is the current status?

    #18046
    rudeetours
    Member

    Haven’t made any progress. Rob sent me link to version 2.0.3 as I suspect a conflict with 2.0.5 given that the links broke upon the upgrade. I’ve not tried rolling back yet. I welcome your advice? Did you ever get a chance to take a look?

    #18093
    rudeetours
    Member

    So, is anyone there working on this?

    #18143
    Rob
    Member

    Hey Diane. Jonah is still looking into this and should be able to get you a response today, but we are unfortunately verging on the point where this is near outside the scope of the support we can provide. Given the credentials Jonah has he’ll be able to take a look and respond today.

    It is hard for us to provide support on custom template work, though, so if it does turn out that is the cause we may need to refer you to a freelance developer or someone with the bandwidth to fix the issue specifically. We can certainly provide feedback as to bugs with the plugin itself and light integration issues…but given we’re a small team of freelancers we just aren’t in a position to go much deeper than that.

    Let’s see what Jonah says. If it turns out that this is not something we can get you much further on, we can explore options and I can refund your purchase price if you think that’s fair. Let’s not call it quits just yet though.

    #18149
    rudeetours
    Member

    Rob, I got this to work, but not really sure how or why. I downgraded to 2.0.3 and the links still didn’t work. I then reverted back to 2.0.5 and they started working… Make any sense to you?

    #18175
    rudeetours
    Member

    Unfortunately, this trick only worked on one site. ideas?

    #18185
    Jonah
    Participant

    Hey Diane,

    Sorry about not addressing this earlier. So, which sites are you still seeing the issue on? With the access you provided me, do I have access to those sites?

    #18247
    rudeetours
    Member

    Jonah,
    I’ve got this working. Yeah! I’m not really sure why, but they weren’t working so I downgraded to 2.0.3 and they still didn’t work. Discouraged, I reverted back to 2.0.5 again and they worked. I don’t understand what that did, but I’ll take it! Now, I’m working on the category issue on the third site. I’ll post to that thread soon.
    Thanks for your help!

    #18257
    Jonah
    Participant

    You’re welcome Diane and I’m glad to hear you got it worked out! Not sure why a downgrade and upgrade would suddenly make things work but I’m glad they did 🙂

Viewing 9 posts - 16 through 24 (of 24 total)
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