Facebook Feed disappeared after upgrading to TEC 4

[Damien]

I just upgraded my TEC version to V.4 and straight away my Facebook events importer disappeared??????

I use TEC on a multisite network supplying many clients websites and other features and I have all the correct licences for the multisite network.

TEC this is situation critical and requires an immediate fix or I will loose clients, please respond today

Thanks for caring
DJ

[gregy]

Did you fix it Damien?

[Damien]

To get back to where I was I uninstalled the Facebook plugin and deleted it’s folder in the wordpress plugin folders. Then I reinstalled the old version of the plugin.

The old version of the facebook plugin still works with TEC V.4

So that’s it for now until the TEC guys get back to me.

[gregy]

Did you have the old version stored locally or did you download it from somewhere on line?

[Damien]

I had it on my local hard drive from my first purchase.

Are you having the same problem Gregy?

[Geoff]

Hey folks, thanks for reaching out!

We did recently move the Facebook Importer into the general Import screen (screenshot). Do you happen to see it there in 4.0 or is still missing?

Thanks!
Geoff

 

[Damien]

Thanks Geoff I will re install the new version and let you know…I never looked in the general import so your probably right.

Cheers
DJ

[Damien]

Yep that was it..Thanks for your fast service (as always)

Cheers
DJ

[Damien]

🙂

[Geoff]

Heck yeah! I know that would be super easy to miss–sorry for the confusion there.

Thanks a ton for following up. 🙂

Geoff

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