Exclusion Rules Don't Work

  • Post date

Home › Forums › Calendar Products › Events Calendar PRO › Exclusion Rules Don't Work

Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • September 30, 2015 at 9:29 pm #1010317
    laughmasters
    Participant

    Using an exclusion rule to show no class on Jan 26 2016 but it still shows up on cal.

    View post on imgur.com

    October 1, 2015 at 9:38 am #1010531
    Nico
    Member

    Hi there @laughmasters,

    Thanks for reporting this, we’ve heard about this feature not working as expected from a couple of folks as well. A fix for this was shipped in the past maintenance release -3.12.1-, Can you confirm the site is running the latest versions of our plugins?

    If this is still happening after updating, please try to create the rule again and re-save the event. If that doesn’t help either I might have to re-open this issue and include your case there.

    Please let me know about it,
    Best,
    Nico

    October 1, 2015 at 6:22 pm #1010728
    laughmasters
    Participant

    Am using TEC 3.12.2 and TEC PRO 3.12.3

    October 2, 2015 at 5:05 am #1010810
    Nico
    Member

    Hey @laughmasters,

    Thanks for following up on this, and for confirming that you are actually running the most update versions of the plugins.

    Following your set up I was able to reproduce this bug, so I’ll log in this information in the Bug ticket so the dev team can take a look at it. For now the best might be to ‘Trash’ the event instance that should be excluded, that should do the trick.

    I don’t think that a fix for this will be included in the upcoming release as all tickets are already in QA, but I’m mostly sure this will be addressed in the ‘next release’ (Not the one we’re about to ship, the next one).

    Please let me know if trashing the instance works for now,
    Best,
    Nico

    October 10, 2015 at 1:22 am #1013397
    Cyril
    Participant

    Hello

    Thanks for the tip.
    I noticed that if an event last from 8:00am to 17:pm the exclusion works.
    (But it doesn’t if it last 1h and 1/2 for example)

    Best regards

    I’m using the plugin Event Calendar 3.12.3 and Event Calendar Pro 3.12.2 with the theme “Church and Events” from Vamtam

    October 10, 2015 at 3:28 pm #1013488
    Cynthia
    Participant

    I am having this issue too and using latest version. Right now I manually delete the excluded dates.

    October 12, 2015 at 11:06 am #1013767
    Nico
    Member

    Hi there @Cyril and @Cynthia,

    Thanks for reaching out as well!

    @Cyril, great feedback! I’m noting your comment in the ticket right now.

    @Cynthia, yeap, for now this is the only workaround.

    Thanks for the patience on this folks,
    Looking forward to having this fixed,
    Best,
    Nico

    October 15, 2015 at 7:48 am #1014914
    Geoff
    Member

    Hey there folks,

    Just want to let you know that The Events Calendar PRO 3.12.3 just released today and includes a patch for this issue. Please do check it out and let us know if you continue to experience the issue in a new thread—we’d be happy to help.

    Cheers and thanks for reporting this!
    Geoff

  • Author
    Posts
Viewing 8 posts - 1 through 8 (of 8 total)
  • The topic ‘Exclusion Rules Don't Work’ is closed to new replies.