Events page causing 404

[Brent Kozlowski]

Between the last update and the newest one I am no longer able to access my events calendar, but I can access single events.

https://sistershipcircle.com/events/
https://sistershipcircle.com/event/feminine-uprising-live/

I’ve tried the following:

1) Reset permalinks
2) disabled all event calendar plugins and reactivated.
3) Ensured no other pages were named “events”
4) Changed to 2014 Theme.

I’m stumped. Any help would be greatly appreciated.

• This topic was modified 8 years, 9 months ago by Brent Kozlowski. Reason: additional info
• This topic was modified 8 years, 9 months ago by Geoff B..

[Brent Kozlowski]

5) Deleted Cache

[Geoff B.]

Good evening Brent and welcome back!

Thank you for reaching out to us.

We are sorry to hear about the 404 errors since the last update.
I would love to help you with this topic.

Based on what I am seeing, this could also be caused by one of the following 3 things:

1. WP Super Cache – You might need to clear all caches and re-save your permalinks.
2. Your PHP max_execution_time = 0 should be at least 30 or 300
3. A Wordfence setting might be getting in the way, especially if falcon mode is activated on top of Super Cache.

Let me know how that goes.

Best regards,
Geoff B.

 

[Brent Kozlowski]

I disabled WordFence and WP Super Cache and re-saved my permalinks. No luck.

[Geoff B.]

This reply is private.

[Brent Kozlowski]

This reply is private.

[Brent Kozlowski]

This reply is private.

• This reply was modified 8 years, 9 months ago by Brent Kozlowski. Reason: addded info
• This reply was modified 8 years, 9 months ago by Geoff B..

[Brent Kozlowski]

Hi Geoff,

Don’t want to seem impatient, but this is kinda a big deal for us. We rolled back the plugin to the previous version and we still are not able to access the calendar. My guess is that it’s some sort of bug with one of the settings that’s saved to the DB. I’m thinking this because we reverted the theme to “2014” and disabled every other plugin on the site and we’re still getting a 404.

Thanks for your help,

Brent

[Geoff B.]

Good evening Brent,

Thank you for your patience as it took longer than usual to get back to you.

I went in and it all seems to be fine now for some reason.
You can see it for yourself here: https://sistershipcircle.com/event/feminine-uprising-live/

Can you confirm ?

Have a good weekend,

Geoff B.

[Brent Kozlowski]

Hi Geoff,

The single event pages have always worked.

The problem is with the main events calender.

https://sistershipcircle.com/events

[Geoff B.]

This reply is private.

[Brent Kozlowski]

No worries, I disabled all plugins except Events Calendar related ones and switched to 2016 Theme. No Luck?

[Geoff B.]

Good evening Brent,

At this point, we have the following options left:

1. Please address the max_execution time being at 0 for PHP on your live install
2. Deactivate and delete completely ALL the Events Calendar plugins
3. Reinstall them from scratch (this has no impact on your existing events, but a DB backup is always smart).
4. Reinstall WordPress itself (again a DB backup is in order).
5. Create a staging/test environment that I can play with to dig deeper

Hang in there!

Geoff B.

 

[Brent Kozlowski]

Spinning up a testing server for you.

[Brent Kozlowski]

This reply is private.

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