events export

[Stefan]

Hi,

I’m just about to relaunch my website and have the problem that I can not export the events from the old website. When I try to export the data via tools, I always get the error: File not found …. What can I do?

Thanks

[Geoff]

Hey there, Stefan–nice to see you again. 🙂

Sorry for this issue, I can see how that would be frustrating. Does the same thing happen when you try to export other post types as well, or just when trying to export events?

It’s a bit of a long shot (though still a possibility), but I see you noted that you are currently running version 3.8.1 of the plugins. Are you able to update to the latest versions of both The Events Calendar and The Events Calendar PRO? We’re currently at version 3.9.1.

Let’s start there and see what we find.

Cheers!
Geoff

[Stefan]

Hi Geoff,
as I already stated, I can not use the current version, since then the display in Widgt goes wrong. Is frustrating that something no longer works after update …… The search for the cause is very difficult, so I want to try to just stay on the current version.

You can close the thread, I’m going to record the events again.

[Geoff]

Hi there, Stefan. Thanks for following up.

Sorry, the part about you being unable to update the plugin must not have come through in your last reply, or perhaps I just missed that point altogether. Either way, my apologies there!

I’ll go ahead and close this thread as requested. I’ll also put out the possibility that there could be a conflict with another plugin or the theme preventing the export from happening. If you’re still in a place to try, you can momentarily deactivate your theme and other plugins and then try exporting events from Tools > Export.

Cheers!
Geoff

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