Eventbrite ticket box

[Natalia Neira]

Hi Good Folks of Modern Tribe
Ticket box on the event page has disappeared after updating to the 3.2 version.
Any suggestions on how to fix it?

[Kelly]

Hi, nicolapenacultural. That is indeed surprising.

Have you tried changing your theme to a WP default like Twenty Twelve and deactivating all plugins?

If you would include your System Info, located under the Help tab in The Events Calendar Settings, that would be most helpful.

Thanks!

[Leah]

Hi nicolapenacultural,

Thank you for reporting this. We’ve confirmed it as a bug. But I have good news! We just pushed a hotfix for this problem. Please try downloading Eventbrite Tickets 3.2.1 and updating back to The Events Calendar 3.2. That should get everything running smoothly again. Of course, if you do still experience problems, please let us know. Thank you for your patience while we got this hotfix made and tested!

Best,
Leah

[Kelly]

Hi, nicolapenacultural. Have you had a chance to upgrade to v. 3.2.1? We’re eager to hear how it’s working out for you.

Thanks!

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

[Author]

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