Hey there and thanks for getting in touch!
We’d be happy to help — but I do want to note that our Translations forum is used to answer questions about translating the plugins.
If you’re looking for technical support, it would be awesome if you could post your question to our <u>WordPress.org support forum</u>.
Or, if you already have an active license for one of premium plugins, will you please log into your account and post your topic to our premium support forum instead?
And, when you do post a new thread, it would be awesome if you could provide a link (and possibly screenshots of the event editor) where we can see the issue.
Thanks so much!
Geoff