Enable comments in 3.1

[Tom]

I’m not sure why or when comments disappeared from events pages where they are enabled in settings.

[Kelly]

Hi, Tom. The option to Show Comments is on the main Settings page for The Events Calendar. Please ensure that box is checked, and they should appear.

Please let us know how it goes!

[lmhsa]

I too am having the same issue. I went into settings and ensured the comments box was enabled. To be sure I even checked it and then rechecked it. I double checked my events to make sure comments were enabled on a per-post basis. I am not sure why they are not showing. Comments are a vital function to our events. Thank you!

[jorgedp]

Hello,

I´m having the oposite problem. The comments box appears twice.

How can I solve this issue?

Thank you!!

[Kelly]

Thanks, everyone, for letting us know that you’ve been hit by this, too. Upon further testing, it looks like we shipped with an issue in our Default Events Template.

Would you mind switching to the Default Page Template and letting me know if commenting is available then?

Thanks for your help!

[Kelly]

jorgedp, would you mind sending me a link where I can see this behavior? I haven’t been able to replicate it.

Thanks!

[jorgedp]

Hello Kelly,

Looks like the problem is solve. this is my url:
http://www.s490257391.mialojamiento.es/

Thank you so much.

[Tom]

Thanks Kelly
Sorry for the delayed answer, glad to see this may be useful for others with similar issues..
Comments are enabled, both in Tri.be events and on the event post.
I disabled disqus and enabled jetpack comments.
We are using Default Events Template.

[Kelly]

Hi, Tom. The problem was indeed with the Default Events Template. Please check out this fix and see if it does the trick for you: https://theeventscalendar.com/fix-for-enabling-comments-after-3-1-update/

Apologies again for launching buggy code! 🙂

[Tom]

Hi Kelly
That seems to have done the trick – perfect, thanks very much 🙂

[Kelly]

Fantastic news, Tom! Thanks for getting back to us so quickly.

Since you started this thread, and you’re all set, I’m going to close it now. Anyone else who would like further help troubleshooting, please start a new topic.

Thanks for being part of the TEC community!

[Kelly]

Hi, folks. This is just a quick shout to let you know that we will be rolling out a fix for this issue in our next maintenance release, due out later this week.

Please remember to remove the snippet from your site. If for some reason, you’re still experiencing the issue, please let us know in a new forum thread.

Thanks so much for your patience!

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

[Author]

Posts