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Hello, everyone!
I’m just now transitioning to Events Calendar Pro from a much older version and while I love the new features, it hasn’t been the smoothest of transitions for me. The site I used TEC on needed a lot of themeing: lots of custom post types with custom meta boxes (that I built by hand…now I thank the stars for the Advanced Custom Fields plugin!). I’m sure this is where I’ve gone wrong…the nice thing about TEC was the fact that it was an actual Custom Post Type, so I could add meta boxes to it (now the new version includes this!). But it made upgrading and changing all the custom code trickier.Basically, I cannot get a gridview to show. That is, I cannot get any data into my gridview. The list views look great but something is wonky about the gridview. I wish I even knew where to start, so that’s why I’m writing here in the hopes that someone will point out something obvious that I’m missing. The Calendars are just blank.
The only other clue that I have is that http://thejac.org/events does not show any TEC data either. It shows the regular posts loop instead. I do have an “events” page in my list of pages.
I can send any code here that might help this deciphering but I don’t even know where to start. Thank you very much in advance!
Matt
Hey Matthew. Thanks for posting this here, and for the explanation regarding your situation. The first clue that jumped out to me is that you have an “events” page in your list of pages; if you have that, and it’s slug is ‘events’, that is going to conflict with the auto-generated calendar that lives at /events. The first thing I’d try – which would keep you from having to change your Events page slug – would be to go to Events -> Settings and changing your events/event slugs to something else (calendar/entry, for example). Save the settings page, resave your permalinks and view the frontend. My hunch is that clearing up that conflict will resolve this issue.
Can you give it a go and let me know? Thanks in advance!
Rob,
Sadly, no luck. I did as you suggested…changed the Events URL slug to “calendar” and the single event slug to “entry”, then resaved permalinks. Same issue! List view works great, nothing on the gridview, the jac.org/events still goes to a posts loop.Sorry! Any other ideas? Thanks so much for your helping with this,
M
Matthew: thanks for confirming. Have you tried changing the actual “events” page slug, for the page that existed previously? It’s not ideal but that may be the only solution here.
If that doesn’t do the trick, please let me know as this will by that point be outside my area of expertise and will require me to bring in a developer for assistance. Thanks again for your patience so far…we’ll do what we can to get you through this.
Rob,
Again, thank you for your time. Unfortunately, I can’t get that view to work by changing the slug of the Events page, either. Tried using “calendar” as above, and even “entry”, to no avail.Another clue, though: the TEC widget doesn’t populate with events, either. So it definitely sounds like I’m heading down farther into getting hands dirty with PHP. Which is fine! Would you mind bringing in a developer for me? I really appreciate your time and energy!
MattHey Matthew. Thanks for confirming as much; this is an interesting issue and at this point is outside my area of expertise. Let me get a member of our dev team to take a look and respond directly when they do a forum pass this afternoon.
Thanks again for your patience so far.
No problem, Matt. Just a heads up that we’re a bit backlogged as 2/3 of the support staff is out this week…but I should have a response for you no later than tomorrow. Apologies for the delay thus far.
Hi Matthew;
I’m Paul, the lead developer on The Events Calendar. I’m sure we can get to the bottom of this together. Could you add the following to your theme’s functions.php file (on a test environment, NOT live): https://gist.github.com/3286798
What we’re wondering is whether that query returns any events (make sure you have some events for the month of August). It should display at the top of your page A list of event start dates. Let me know if that happens, or if it returns no results. Thanks! And thanks for using The Events Calendar!Paul,
Thanks for your help with this. I added the code to functions.php in a local test environment with some events in August but didn’t see anything new pop up. Just the ones that I had put into the system, and only in List view. Still nothing on the Calendar view.For testing purposes, I’m sticking with the Default Events Template just in case something in my personal Events template is wonky.
Anything else I can try? Thanks again!
Matt
Howdy, Gang,
I know everyone’s busy and I hate to push, but I was wondering whether you had any other ideas about this strange issue I’m having? I wish I knew more about what was happening to give anyone a clue! I really appreciate it,Matt
Hey Matt. Thanks for the follow-up; Paul’s out on vacation this week and I was out last (August is traditionally kind of a slow-down month for us), but I’m happy to field this to another developer since I want to get this resolved for you. Let me see if Ryan from our team can advise on this. Stay tuned and thanks again for your patience so far.
Hey Matt, I appreciate your patience and it has taken me too long to get to you on this. I have been looking over the thread and your live site. Since using the debug code from Paul and the results are not showing I am wondering if you have any custom templates in your theme that override the calendar view?
Just to clarify you had a page called “events” in the pages of your WordPress install and you have renamed it?
Hi there Matt. Any thoughts on Tim’s last note, above? Let us know what else we can do here to help you succeed. Cheers.
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