Duplicate attendees

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  • August 7, 2017 at 5:33 pm #1331870
    Robert
    Participant

    I’ve noticed recently that I am getting duplicate attendees when someone signs up. It shows twice as many people but for the same person. Any ideas why this is? https://cl.ly/0S0q0q0o142U

    August 8, 2017 at 11:02 pm #1332644
    Cliff
    Member

    Hi, Robert.

    Your screenshot looks like this person changed the ticket quantity to 2, added to cart, and completed checkout. If this is what your purchaser actually did, then what you’re seeing is what is expected.

    Please let me know if you have any follow-up questions on this topic.

    August 30, 2017 at 9:35 am #1342501
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

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