Deleted Tickets

[stagetech]

This has been reported a few times but just wanted to log the issue again in case it will help bump it up the priority list.

https://theeventscalendar.com/support/forums/topic/organizers-are-able-to-delete-a-ticket-after-tickets-have-been-sold/
https://theeventscalendar.com/support/forums/topic/dont-allow-organizers-to-delete-a-ticket-after-tickets-have-been-sold/

Using Event Tickets Plus with the WooCommerce integration. WP and plugins are all up to date.

Through the Event edit page, my client has accidentally deleted a ticket that was on sale and had been purchased a number of times. Easily done since the Edit and Delete buttons are right next to each other, and there is no safeguard against accidentally pressing Delete – I would expect this to at least throw a “Are you sure you want to delete this ticket?” warning, but it doesn’t.

This wouldn’t be such a headache if there were a way of recovering a ticket product once deleted, but there is not. I haven’t yet looked at exactly how much this will affect my client’s reporting and other WooCommerce order functions. The orders themselves still exist, but they link to products that do not.

Is this going to be addressed in a release soon? For the time being I think I’ll hide the Delete link with CSS, but it’s not ideal.

[Andras]

Hi stagetech,

Thanks for reaching out! The fix is already being worked on.

I have added your thread to the bug ticket, which is now high priority, so a fix should be coming soon. However, I cannot commit to any dates. (High priority usually means the next or second next release.)

I will close this thread for now. You’ll still be notified here about the progress.

If you have any further questions, please don’t hesitate to open a new thread.

Cheers,
Andras

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

[Author]

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