Help Desk

De-activating and re-activating Filter Bar

  • Posts: 21 Topics: 9 Answers: 1
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    I deactivated the Filter Bar add-on via the plugins panel to test some possible conflicts on my site. Everything was filtering correctly before de-activation, but after I deactivated / re-activated, filtering does not work. After making a selection of an event category, there is no ajax loading graphic and no filtering occurs. It doesn’t allow the selection of other check boxes in the filter bar.

    I do not see a way to remove the add-on and re-install to start fresh. Any help would be appreciated.

    Thanks.

    Posts: 18146 Topics: 17 Answers: 973
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    I’m sorry you are experiencing problems here.

    You can remove the plugin via the plugin admins screen, just like any other plugin, if you want to give that a try. Failing that, can you try deactivating all other non-Modern Tribe plugins and switching to a default theme – does it work as expected then?

    If you could share a link so we can observe the problem that would be awesome 🙂

    Thanks – and let us know how you get on.

    Posts: 18146 Topics: 17 Answers: 973
    | Permalink

    Hi! It’s been a while without any follow-up so I’m guessing you resolved this or worked around it and will close this thread. Of course if we can assist with anything else please don’t hesitate to create a new thread. Thanks!