database performance issues with 4.4.3

[Dennis]

Hi there, my hosting provider claims that the events calendar and the events tickets put a lot of weight on database queries causing http500 errors on the site. I have downgraded to the 4.4.2. versions which seems to have resolved the issues.
Is this a known issue and what to do about it?

[Brook]

Howdy Dennis,

I would love to help you with this.

Thank you for reaching out about a suspected bug. This is not a known issue.

There were not a lot of changes between 4.4.2 and 4.4.3. I just manually went through each of them, including the ones in Events Calendar Pro and I am not seeing a single thing that would impact performance.

Typically performance issues will ebb and flow. Based on what I am seeing I’d suspect that downgrade actually had no impact, it was just a coincidence that the issues went away at the same time.

One thing you might do is enable the Month View Cache in WP-Admin > Events > Settings > Display. That should help ease your server’s burden a bit during traffic spikes.

Aside from that my review of your site has not turned up any available performance optimizations. I’m guessing you have around 15 thousand posts based on your event IDs. And it looks like your server is limited to 128MB of RAM. It’s possible that you have simply outgrown your server, but without knowing more all I can do is speculate.

Does that answer your question? Do you have any more questions related to this? I’d love to help as best I can.

Cheers!

– Brook

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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