CVS Import Timing Out

[Karrie]

I’ve been importing csv files with the pro version for about a month now, but today I’m getting a server error:

Internal Server Error

The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator and inform them of the time the error occurred, and the actions you performed just before this error.

More information about this error may be available in the server error log.

Apache Server at http://www.funthisweekend.com Port 80

I am able to upload venues no problem, but when I try to then follow up with events (as I usually do) the error occurs.

I’ve not had a problem until today, so I’m not sure what’s happened. Please advise 🙂

• This topic was modified 10 years, 5 months ago by Karrie.

[Josh]

Hey Karrie,

Thanks for reaching out to us!

As an initial step, have you tried reaching out to your hosting provider to see if they can give you some detail about what specifically is happening here. They can let you know if this is something on their end due to a system adjustment or they can give you more detail about the issue that will allow us in diagnosing if this is something that we’re able to address within our own codebase.

Let me know what you hear back.

Thanks!

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

[Author]

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