Custom recurring event results in an event every day

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  • #32188
    David
    Member

    I’d like an event to be only Thursdays and Fridays each week. However, when I set that up the event appears every day. If I click update again it appears multiple times every day. I can send screen shots of what it looks like if you need to.

    #32199
    Barry
    Member

    Hi David – it would be great if you could send some screenshots, in particular of the settings for event recurrence.

    Please either upload them to an image sharing service then drop the link in here, or else send them to us by email (pro@tribe, marking the email for my attention and including a link to this thread – note that we’ll continue the conversation here, that’s just a way of delivering the images).

    #32213
    David
    Member

    Here are the screenshots:

    http://infinitysc.org/settings.jpg
    http://infinitysc.org/calendar.jpg

    It gets even crazier if I update the settings later (each day has more than 5 instances of the event). Let me know if there is any additional information I can provide.

    #32216
    Barry
    Member

    OK – I think this is a quite common mistake where the End Date/Time is the same as the end date for the recurrence pattern (you’ve set both to 2013-02-22).

    The start and end dates for the event should be for the first event only (normally the same date, unless each event actually is several days in length).

    Does that help/make sense?

    #32258
    David
    Member

    Barry, thanks for your help. That seemed to do the trick. I’m now getting a “This event has passed” error when I go to view the details of my event. We are using a custom developed theme which seems to be the problem. Given that the developer who created the theme is long gone it’s left to me to get it working. Do you have any suggestions on what I should look at to see what is affecting the events plug-in?

    #32305
    Barry
    Member

    Unless you know this is directly linked to the theme (ie, it doesn’t happen if you switch to Twenty Twelve/Twenty Eleven) then it could be caused by something else.

    I can’t find your events calendar on infinitysc.org … can you point me to a URL where I can see this, and perhaps also provide a screenshot of the event settings (date/times and recurrence pattern)?

    #32307
    David
    Member

    It seems that it is related to our custom theme. I switched to Twenty Eleven and it does not show “the event has passed” message. You can see it here: http://infinitysc.org/events/

    I know it’s not your job to help with theme issues. But if you have any suggestions on how to troubleshoot I would appreciate it.

    #32310
    Barry
    Member

    One thing that crosses my mind is, does your theme contain template overrides (ie, does it have a sub-directory called events filled with one or more custom templates)?

    If so, it’s not impossible that they were developed for an earlier version of The Events Calendar and are not up to date. If that was the case then as an interim measure you could simply delete that directory (or rename to events__unused or similar) so that the default templates are used in their stead.

    Does that help at all, or is that not relevant in this case?

    #32564
    David
    Member

    There does not seem to be a custom sub-directory called “events” or any template overrides that I can find. Anything else I can try?

    #32584
    Barry
    Member

    I’m a bit puzzled, it certainly sounds like your theme is the culprit though. Can you send a copy over (as a .zip file so I can take a quick look? Send to [email protected] and mark the email for my attention. Please also include a link back to this thread) … I can’t guarantee anything but I’ll certainly do a quick check and see if I can replicate this using your theme and if there are any straightforward fixes.

    #32647
    David
    Member

    Thanks so much for taking a look. I sent the email this morning. Hopefully it’s fairly obvious what’s wrong.

    #32681
    Barry
    Member

    Hi David,

    I set up the theme you sent across and do not see this problem locally – perhaps that’s because there is some setting or even widget I need to enable, or perhaps there is more than one conflict, however it does unfortunately make this quite tricky to troubleshoot.

    Are there any other specifics you can think of that might let me replicate this?

    #32700
    David
    Member

    Just to confirm – you do not see any “The event has passed” message when you click on an event link from the /events page? Even with the theme I sent you enabled?

    #32740
    Barry
    Member

    Exactly.

    I can click through from either the calendar or upcoming events list view to a single event and (with the obvious exception of events that are actually in the past) I do not see the _This event has passed_ message.

    #32746
    David
    Member

    So, let me try removing everything from the plug-in and reinstalling. What are the tables that I should remove to make sure the plug-in is completely gone?

Viewing 15 posts - 1 through 15 (of 20 total)
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