CSV upload error

[ianstarr]

Hello, every time i try to upload any file i get error “This file could not save”

[Brian]

Hi,

Sorry for the issues you are having. I can help troubleshoot this with you.

Issue Area
Are you getting the error when you upload a csv file for import? Do images work when being uploaded to your site as It could be a permissions issue with WordPress.

File
Can you share the file you are trying to import?

Some information for you:
Although there are many private replies on this ticket, do any of Casey’s responses help?

https://theeventscalendar.com/support/forums/topic/csv-upload-error/

Also this maybe helpful it is our CSV import guide:

https://theeventscalendar.com/using-the-events-calendars-csv-importer/

Let me know what you find out.

Thanks

[ianstarr]

At the beginning I tried to upload my own cvs file, when it didn’t work well for me, I used file from conversation on this forum:
Casey August 19, 2014
Answered ✔
rdall,
Thanks for getting in touch! Here’s a sample CSV file that will give you an example of what format the file should be in: https://cloudup.com/cn2nam52jOo

still not work, same with images.
But it work fine from media uploader, wordpress import and other plugins. I write permission in wp, it include cvs files.
Maybe plugin can’t upload file in directory on server? But I dunno where I can find that folder, and maybe switch from 755 to 777

sry for my english

[Brian]

No worries, I have some more information to help you out.

The file is uploaded and saved to this directory:

/wp-content/uploads/tribe-importer/

So see if you can change permissions there and if that helps out.

Thanks

[ianstarr]

Thank you Brian, now import works fine. After i create /tribe-importer/ folder.

[Brian]

Great, glad it helps, I am going to go ahead and close this ticket, but if you need any other on something else please post a new ticket.

Thanks!

[Author]

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