Console Errors in TEC Settings Screens and Event Editor

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  • #1358550
    inhouse
    Participant

    I’m seeing console errors in the TEC settings screens as well as the event editor. It’s preventing the date picker from displaying.

    This is installed on a network site and working normally on the primary site. Just installed TEC on the new site build within the network; activated my license and began seeing the errors. I have switched to the TwentySeventeen theme and deactivated all plugins that are not network active. That removes theme and plugin variables. Not sure what else I can check. I will grant TEC a user account to see first hand. Will reply in a private message.

    
    JQMIGRATE: Migrate is installed, version 1.4.1
    events-admin.js?ver=4.6:250 Uncaught TypeError: $(...).bumpdown is not a function
        at HTMLDocument.<anonymous> (events-admin.js?ver=4.6:250)
        at i (load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,utils,jquery-ui-core,jquery-ui-widget,jquery-ui-mouse,jquery-ui-sortable,jquery-ui-position,underscor&load[]=e,thickbox,shortcode,media-upload,plupload&ver=4.8.2:2)
        at Object.fireWith [as resolveWith] (load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,utils,jquery-ui-core,jquery-ui-widget,jquery-ui-mouse,jquery-ui-sortable,jquery-ui-position,underscor&load[]=e,thickbox,shortcode,media-upload,plupload&ver=4.8.2:2)
        at Function.ready (load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,utils,jquery-ui-core,jquery-ui-widget,jquery-ui-mouse,jquery-ui-sortable,jquery-ui-position,underscor&load[]=e,thickbox,shortcode,media-upload,plupload&ver=4.8.2:2)
        at HTMLDocument.K (load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,utils,jquery-ui-core,jquery-ui-widget,jquery-ui-mouse,jquery-ui-sortable,jquery-ui-position,underscor&load[]=e,thickbox,shortcode,media-upload,plupload&ver=4.8.2:2)
    
    #1358557
    inhouse
    Participant

    This reply is private.

    #1359414
    Andras
    Keymaster

    Hello inhouse,

    Thanks for getting in touch!

    Seeing the effect on the datepicker and timepicker, it is most likely a conflict with one of the network activated plugins. My hunch is on Advanced Custom Fields PRO or Gravity forms, but that’s only a hunch.

    Could you somehow test that to see? Possibly set up a separate testing site where you can deactivate all plugins to run a full conflict test?

    Andras

    #1359415
    Andras
    Keymaster

    Also, it looks like you are using the same slug for a page and the calendar. It’s recommended to fix that.

    A.

    #1359424
    inhouse
    Participant

    As stated, I removed the plugin conflict variable by disabling any plugin that is not active on the main site. Any network active plugin is obviously active on the main site where TEC is behaving normally. This cannot be a network active plugin conflict or a theme issue as I removed those variables. I’ll change the permalinks if it becomes an issue.

    #1359534
    inhouse
    Participant

    I just realized debugging wasn’t enabled and I now see 2 warnings. The errors were due to “define(‘WP_CACHE’, true)” in my wp-config file left over from W3 Total Cache which is currently disabled. Once I removed that; the warnings disappeared and the datepicker fields are working correctly.

    
    Warning: include(/var/www/vhosts/stpetersarts.org/httpdocs/wp-content/advanced-cache.php): failed to open stream: No such file or directory in /var/www/vhosts/stpetersarts.org/httpdocs/wp-settings.php on line 84
    
    Warning: include(): Failed opening '/var/www/vhosts/stpetersarts.org/httpdocs/wp-content/advanced-cache.php' for inclusion (include_path='.:') in /var/www/vhosts/stpetersarts.org/httpdocs/wp-settings.php on line 84
    
    #1360184
    Andras
    Keymaster

    Wow, great find!!! Awesome job on that!

    Is there anything else I can help you with before we close this thread?

    Cheers,
    Andras

    #1370672
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

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