Community events submitting changing field date format

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  • #1106530
    Nick
    Participant

    Hi, I was just wondering whether it was possible to change the date field format on the submission page of the community events (image attached). A preferred format would be dd-mm-yyyy. This would be nice to be able to do without a lot of code changing, but if necessary I would.

    #1106895
    Brook
    Participant

    Howdy Nick,

    This should be very easy to do. That obeys the sitewide datepicker setting. So go to WP-Admin > Events > Settings > Display and scroll down to “Datepicker Date Format”. Select the format you want and hit Save.

    Does that do what you wanted?

    Cheers!

    – Brook

    #1108715
    Nick
    Participant

    Hi Brook,

    This hasn’t seemed to resolve it, I have changed it around a couple times (as seen in the attachments) but this hasn’t resolved it.

    Thanks,
    Nick

    • This reply was modified 9 years, 11 months ago by Nick.
    #1108815
    Brook
    Participant

    Well that is odd. Would you mind grabbing your system information and pasting it here? Make sure to use the ‘Set as private reply’ checkbox to protect your private information from the public. You can find the system info by going to WP Admin > Events > Settings, clicking on the “Help” tab, and scrolling down to the ‘System Information’ box. (Or by going to [yoursite]/wp-admin/edit.php?post_type=tribe_events&page=tribe-events-calendar&tab=help) That will give me a lot of extra information to help diagnose the problem.

    Cheers!

    – Brook

    #1109925
    Nick
    Participant

    This reply is private.

    #1110327
    Brook
    Participant

    Howdy Nick,

    We have done many hundreds of bugfixes since version 3.5 including a few relating to the datepicker format. I remember a while back we fixed this exact problem where the datepicker settings were not affecting Community. The latest versions are all 4.1.x.

    Are you in a spot where you can update? Unfortunately you probably need to update everything to get stuff working as expected. If you don’t need Pro anymore you might disable it ASAP. If you still need it I would upgrade. Running mismatched versions of the plugins, such as 3.5 Pro and 4.0 of the others will often lead to errors and sometimes even data corruption.

    Does upgrading get this working?

    Cheers!

    – Brook

    #1110893
    Nick
    Participant

    This reply is private.

    #1111681
    Brook
    Participant

    Howdy Nick!

    Shucks! I was thinking that was going to work.

    Are you trying this on the Community: Submit Event page or on the Community: Edit Event one? If you don’t mind testing the submission page in particular it would be good to know if that one works.

    What theme are you running? Does it have any theme overrides in place?

    If possible I would like to try a full conflict test. This guide walks you through how to test for a conflict, and then identify what is conflicting. This would help us identify if there are any overrides happening, from the theme or a script. It is possible that since we use a bootstrap datepicker that something else using that  picker is applying its settings. Could you give the conflict test a go if the submission page is not working as well?

    Cheers!

    – Brook

    #1112127
    Nick
    Participant

    Hi Brook,

    Success, it seems it was an issue with a minify plugin I was using conflicting it. Apologies for the confusion.

    Thanks for your help,
    Nick

    #1112445
    Brook
    Participant

    That is good to know! This is the first time I have seen a minifier cause that issue. We do minify all of our scripts, and a lot of minifiers break a script if it is already minified. So my advise is to either disable minification for scripts that already minified, enable SCRIPT_DEBUG which will load non-minifier scripts in WordPress, or just forgo the minifier.

    You are welcome for the assistance. Thank you for getting back!

    – Brook

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