Community Events: just transfer picture and name of picture

[Marian]

Hey Events Calender Team,

slowly a get tired of these plugin. I paid a lot of money and all the time something is not running. So i cannot run my business.

now customers cannot transfer their events, i get only the Image and the name of the image.

I dont want a solution where i have to change the code. I just want a plugin that works.

Marian

[Nico]

Hi Marian,

Thanks for getting in touch and sorry to hear about the not so pleasant experience you are having with our product 🙁 I’ll try my best to revert this impression…

now customers cannot transfer their events, i get only the Image and the name of the image.

I’m not sure about what you describe here, Can you elaborate a bit more on this? What’s the functionality you are expecting? Where are you getting the image/name of the image?

I dont want a solution where i have to change the code. I just want a plugin that works.

As you probably know bugs and fixes are something natural in software. While we strive to make a high quality product (and the company surely invests a lot in QA) there are some occasions where bug slip in though the cracks. In those cases we try our best to provide a workaround if possible (might be a patch in a file or a snippet or a template override) either case we log the issue and try to have it fixed for the next release/maintenance release depending on the priority assigned and the phase in which the release cycle is at the moment the bug is reported. That said I know it’s a bummer to find various bugs in a product you just started using and can totally understand your frustration!

Please let me know about the issue details so we can work on it,
Best,
Nico

[Support Droid]

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[Author]

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