Help Desk

Changing view removes all but 1 filter selection

  • Posts: 9 Topics: 6
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    I check a few filters and the filtered events are shown as expected. I then change my page view and it reloads the page but only has 1 item checked per dropdown. This is the case on my installation running the latest of all plugins and on your demo site.

    Here is a video: https://www.dropbox.com/s/dk1mr6g2ttmj72h/Recording%20%2317.mp4?dl=0

    Posts: 4809 Topics: 3 Answers: 6
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    Howdy Jesse,

    Thanks for the detailed bug report! That is not something we’d noticed yet. I am logging the issue right now so it will get fixed in a future release, and I’ll note that you are the one who discovered it. I don’t have an ETA on that just yet. To be up front it might be a few months, our metrics have shown people rarely switch views after they have started viewing the calendar so it is unlikely many folks will happen across this, thus it will naturally be a lower priority than bugs which impact more people.

    Thanks again. I just extended your licenses a couple months as our way saying thanks. Please let me know if you have any questions. Cheers!

    – Brook

    Posts: 9 Topics: 6
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    I understand.

    Thanks for the extension, you rock!

    Posts: 4809 Topics: 3 Answers: 6
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    You are most welcome! We love detailed bug reports like this, especially when the problem is demonstrated on our own demo site. It was very helpful.

    We will let you know when a fix is ready is for this, so that you can keep an eye out for the updated version.

    – Brook

    Posts: 6504
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    Hey there Jesse

    We’ve just released an update that should fix this bug. You can read more about it at http://m.tri.be/19tp. Please update your plugins and let us know if you are still experiencing this or if we can close out this ticket.

    Note: We suggest testing updates on a staging server (https://theeventscalendar.com/knowledgebase/creating-using-wordpress-staging-site/).

    Thanks
    Courtney 🙂

    Posts: 65
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    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

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