Change bought plugin

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  • Author
    Posts
  • #1199078
    Christian
    Participant

    Hi there,

    I just bought Events Calendar Pro and then realised I need some more addons for my current project. I didn’t see a way to add any addons to my purchase since it was already completed and paid. So I made a new order and now I have 2 questions:

    1. Can I get a refund for Events Calendar Pro since I now have 2 licenses but I only need 1.
    2. I wasn’t aware that all functions of the facebook events is already included in event aggregator. Can I return the facebook events addon and get the community events addon instead?

    Thanks for your looking into it and sorry for the hassle.

    Cheers,
    Chris

    #1199186
    George
    Participant

    Hey Chris,

    Sure thing!

    I’ve refunded your first Events Calendar Pro purchase and your Facebook Events purchase. You should see those funds back in your accounts in no more than a few business days.

    As for getting Community Events, the only way to proceed would be to now manually buy a license whenever you want — I can’t charge you for that manually or anything, but I’ve refunded your other two licenses as specified here so you can proceed with that purchase when ready.

    Please let me know if there are any other issues or questions I can try to help with.

    #1208876
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

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