Can't update Filter Bar

[Janaur McCormick]

I’m getting this message:
There is an update available for The Events Calendar: Filter Bar but your license key is out of installs. Visit the Modern Tribe website to manage your installs, upgrade your license, or purchase a new one.

What does it mean that I’m out of installs? How do I resolve this?

[Barry]

Hi!

If you have a personal license but have installed Filter Bar on more than one site and have activated it on those sites (perhaps one site was a staging or test site?) then you might exceed the number of sites you are licensed for.

You can try clearing installations from your license record via this page: look out for the Disconnect Now links. Once you’ve cleared things up you can try reactivating your licenses.

Does that help?

[Barry]

Hi! It’s been a while so I’m going to go ahead and close this thread (and so it will no longer be monitored by staff). If we can help with anything else, though, please don’t hesitate to create new threads as needed. Thanks!

[Author]

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