Can't install latest version of Events Calendar and filter bar doesn't work

[Sofia]

Hi,
I have the Events Calendar Pro and have just bought and installed the Filter bar.

However, it says that I have to install the latest version of The Events Calendar for it work.

I tried to install the latest version of the Events Calendar, as well as of the Events Calendar Pro, but the installation failed in both cases. The message said “Destination folder already exists. ” As you can see in the following screenshot.

Can you please help?

Thanks a lot!

[Geoff B.]

Good evening Sofia and welcome back!

Thank you for reaching out to us.

We are sorry to hear about the issues you have dealt with while trying to install our plugins.
I would love to help you with this topic.

Basically, the original message is saying that matching versions of the Events Calendar plugins is required for things to work properly.

The simplest solution is to deactivate all of our plugins and then delete them.

If you want to be on the safer side of things, you might want to do a database backup first, but it should not be necessary.

Once that is down, you can simply install them from scratch with the latest version and everything should be smooth sailing.

Let me know how that goes.

Best regards,
Geoff B.

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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