Cannot activate 3.9 Events Calendar Pro

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Viewing 15 posts - 16 through 30 (of 33 total)
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    Posts
  • December 31, 2014 at 12:40 pm #927250
    Geoff
    Member

    Thanks, Dale! Did you happen to hit send on the private reply? It doesn’t look like it came through.

    December 31, 2014 at 1:20 pm #927263
    Dale Norenberg
    Participant

    This reply is private.

    December 31, 2014 at 1:22 pm #927265
    Dale Norenberg
    Participant

    I sent the results as private, did you get them this time? The reason I purchased windows hosting is that is what the company I was using for coldfusion hosting offered for wordpress

    December 31, 2014 at 1:33 pm #927268
    Geoff
    Member

    Shoot, I still haven;t received the private reply. Would you mind trying again? Or, you can post them as a regular reply and I’ll edit the post to remove any sensitive information.

    Interesting that Windows/IIS hosting was offered to everyone for WordPress–just haven’t seen that much before. Thanks for letting me know!

    December 31, 2014 at 1:44 pm #927275
    Dale Norenberg
    Participant

    <!DOCTYPE html PUBLIC “-//W3C//DTD XHTML 1.0 Transitional//EN” “http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd”&gt;

    <html xmlns=”http://www.w3.org/1999/xhtml”&gt;

    <head>
    <meta http-equiv=”content-type” content=”text/html;charset=utf-8″ />
    <meta name=”generator” content=”Adobe GoLive” />
    <title>Untitled Page</title>
    </head>

    <body>
    <p>URL<br />
    http://www.dodgecountyfairgrounds.com<br />
    INSTALL KEYS<br />
    -<br />
    WORDPRESS VERSION<br />
    4.1<br />
    PHP VERSION<br />
    5.2.17<br />
    PLUGINS<br />
    • BackUpWordPress version 3.0 by Human Made Limited(http://hmn.md/)<br />
    • AddThis Follow Widget version 1.2.6 by The AddThis Team(http://www.addthis.com/blog)<br />
    • AddThis for WordPress version 4.0.1 by The AddThis Team(http://www.addthis.com/blog)<br />
    • Adsense Extreme version 1.1.4 by Mario Gentile(https://plus.google.com/106933910975648282797/)<br />
    • Ajax Event Calendar version 1.0.4 by Eran Miller(http://eranmiller.com)<br />
    • Akismet version 3.0.4 by Automattic(http://automattic.com/wordpress-plugins/)<br />
    • All In One SEO Pack version 2.2.4 by Michael Torbert(http://michaeltorbert.com)<br />
    • Awesome Flickr Gallery version 3.5.1 by Ronak Gandhi(http://www.ronakg.com)<br />
    • BackWPup version 3.1.4 by Inpsyde GmbH(http://inpsyde.com)<br />
    • Contact Form 7 version 4.0.3 by Takayuki Miyoshi(http://ideasilo.wordpress.com/)<br />
    • Duplicate Post version 2.6 by Enrico Battocchi(http://lopo.it)<br />
    • WordPress FlippingBook version 1.8.1 by FlippingBook WP Team(http://pageflipgallery.com/)<br />
    • Google XML Sitemaps version 4.0.8 by Arne Brachhold(http://www.arnebrachhold.de/)<br />
    • Jetpack by WordPress.com version 3.3 by Automattic(http://jetpack.me)<br />
    • MailChimp Widget version 0.8.12 by James Lafferty(https://github.com/kalchas)<br />
    • Portable phpMyAdmin version 1.2.9.3 by Ciprian Popescu(http://getbutterfly.com/)<br />
    • Print Friendly and PDF version 3.3.8 by Print Friendly(http://www.PrintFriendly.com)<br />
    • Q and A Plus version 1.0.6 by Raygun(http://madebyraygun.com)<br />
    • Really Simple CAPTCHA version 1.8.0.1 by Takayuki Miyoshi(http://ideasilo.wordpress.com/)<br />
    • Search Meter version 2.9.1 by Bennett McElwee(http://thunderguy.com/semicolon/)<br />
    • Thank Me Later version 3.3.2 by Brendon Boshell(http://www.brendonboshell.co.uk/)<br />
    • The Events Calendar version 3.9 by Modern Tribe, Inc.(http://m.tri.be/1x)<br />
    • WordPress Popular Posts version 3.2.1 by Hector Cabrera(http://cabrerahector.com)<br />
    • WordPress Database Backup version 2.2.4 by Austin Matzko(http://austinmatzko.com/)<br />
    NETWORK PLUGINS<br />
    -<br />
    MU PLUGINS<br />
    -<br />
    THEME<br />
    Gonzo<br />
    MULTISITE<br />
    -<br />
    SETTINGS<br />
    • recurring_events_are_hidden = hidden<br />
    • previous_ecp_versions =<br />
    • Array<br />
    • (<br />
    • [0] => 0<br />
    • [1] => 3.3.1<br />
    • [2] => 3.4.1<br />
    • [3] => 3.5.1<br />
    • [4] => 3.6.1<br />
    • [5] => 3.8.1<br />
    • )<br />
    • latest_ecp_version = 3.9<br />
    • welcome_notice = 1<br />
    • viewOption = upcoming<br />
    • donate-link =<br />
    • postsPerPage = 8<br />
    • liveFiltersUpdate =<br />
    • showComments = 1<br />
    • showEventsInMainLoop = 1<br />
    • eventsSlug = events<br />
    • singleEventSlug = event<br />
    • multiDayCutoff = 00:00<br />
    • defaultCurrencySymbol = $<br />
    • reverseCurrencyPosition =<br />
    • embedGoogleMaps =<br />
    • embedGoogleMapsZoom = 13<br />
    • debugEvents =<br />
    • stylesheetOption = full<br />
    • tribeEventsTemplate = default<br />
    • tribeEnableViews =<br />
    • Array<br />
    • (<br />
    • [0] => upcoming<br />
    • [1] => month<br />
    • [2] => week<br />
    • [3] => day<br />
    • [4] => photo<br />
    • )<br />
    • tribeDisableTribeBar = 1<br />
    • monthEventAmount = 3<br />
    • tribeEventsBeforeHTML =<br />
    • tribeEventsAfterHTML =<br />
    • defaultValueReplace =<br />
    • disable_metabox_custom_fields = show<br />
    • eventsDefaultOrganizerID = 4048<br />
    • eventsDefaultVenueID = 4049<br />
    • eventsDefaultAddress =<br />
    • eventsDefaultCity =<br />
    • eventsDefaultState =<br />
    • eventsDefaultProvince =<br />
    • eventsDefaultZip =<br />
    • defaultCountry =<br />
    • eventsDefaultPhone =<br />
    • tribeEventsCountries =<br />
    • hideSubsequentRecurrencesDefault =<br />
    • userToggleSubsequentRecurrences =<br />
    • recurrenceMaxMonthsBefore = 24<br />
    • recurrenceMaxMonthsAfter = 24<br />
    • geoloc_default_geofence = 5<br />
    • geoloc_default_unit = miles<br />
    • hideLocationSearch = 1<br />
    • hideRelatedEvents =<br />
    • custom-fields =<br />
    • Array<br />
    • (<br />
    • [0] => Array<br />
    • (<br />
    • [name] => _ecp_custom_1<br />
    • [label] => Featured Post?<br />
    • [type] => radio<br />
    • [values] => Yes<br />
    • )<br />
    • <br />
    • )<br />
    • pro-schema-version = 3.5<br />
    • dateWithYearFormat = F j, Y<br />
    • dateWithoutYearFormat = F j<br />
    • monthAndYearFormat = F Y<br />
    • weekDayFormat = D jS<br />
    • dateTimeSeparator = @<br />
    • timeRangeSeparator = -<br />
    • datepickerFormat = 0<br />
    • last-update-message = 3.9<br />
    • earliest_date = 2014-03-16 06:00:00<br />
    • latest_date = 2015-09-06 21:00:00<br />
    WORDPRESS TIMEZONE<br />
    America/Chicago<br />
    SERVER TIMEZONE<br />
    America/Chicago</p>
    </body>

    </html>

    December 31, 2014 at 1:49 pm #927276
    Dale Norenberg
    Participant

    <p>URL<br />
    http://www.dodgecountyfairgrounds.com<br />
    INSTALL KEYS<br />
    -<br />
    WORDPRESS VERSION<br />
    4.1<br />
    PHP VERSION<br />
    5.2.17<br />
    PLUGINS<br />
    • BackUpWordPress version 3.0 by Human Made Limited(http://hmn.md/)<br />
    • AddThis Follow Widget version 1.2.6 by The AddThis Team(http://www.addthis.com/blog)<br />
    • AddThis for WordPress version 4.0.1 by The AddThis Team(http://www.addthis.com/blog)<br />
    • Adsense Extreme version 1.1.4 by Mario Gentile(https://plus.google.com/106933910975648282797/)<br />
    • Ajax Event Calendar version 1.0.4 by Eran Miller(http://eranmiller.com)<br />
    • Akismet version 3.0.4 by Automattic(http://automattic.com/wordpress-plugins/)<br />
    • All In One SEO Pack version 2.2.4 by Michael Torbert(http://michaeltorbert.com)<br />
    • Awesome Flickr Gallery version 3.5.1 by Ronak Gandhi(http://www.ronakg.com)<br />
    • BackWPup version 3.1.4 by Inpsyde GmbH(http://inpsyde.com)<br />
    • Contact Form 7 version 4.0.3 by Takayuki Miyoshi(http://ideasilo.wordpress.com/)<br />
    • Duplicate Post version 2.6 by Enrico Battocchi(http://lopo.it)<br />
    • WordPress FlippingBook version 1.8.1 by FlippingBook WP Team(http://pageflipgallery.com/)<br />
    • Google XML Sitemaps version 4.0.8 by Arne Brachhold(http://www.arnebrachhold.de/)<br />
    • Jetpack by WordPress.com version 3.3 by Automattic(http://jetpack.me)<br />
    • MailChimp Widget version 0.8.12 by James Lafferty(https://github.com/kalchas)<br />
    • Portable phpMyAdmin version 1.2.9.3 by Ciprian Popescu(http://getbutterfly.com/)<br />
    • Print Friendly and PDF version 3.3.8 by Print Friendly(http://www.PrintFriendly.com)<br />
    • Q and A Plus version 1.0.6 by Raygun(http://madebyraygun.com)<br />
    • Really Simple CAPTCHA version 1.8.0.1 by Takayuki Miyoshi(http://ideasilo.wordpress.com/)<br />
    • Search Meter version 2.9.1 by Bennett McElwee(http://thunderguy.com/semicolon/)<br />
    • Thank Me Later version 3.3.2 by Brendon Boshell(http://www.brendonboshell.co.uk/)<br />
    • The Events Calendar version 3.9 by Modern Tribe, Inc.(http://m.tri.be/1x)<br />
    • WordPress Popular Posts version 3.2.1 by Hector Cabrera(http://cabrerahector.com)<br />
    • WordPress Database Backup version 2.2.4 by Austin Matzko(http://austinmatzko.com/)<br />
    NETWORK PLUGINS<br />
    -<br />
    MU PLUGINS<br />
    -<br />
    THEME<br />
    Gonzo<br />
    MULTISITE<br />
    -<br />
    SETTINGS<br />
    • recurring_events_are_hidden = hidden<br />
    • previous_ecp_versions =<br />
    • Array<br />
    • (<br />
    • [0] => 0<br />
    • [1] => 3.3.1<br />
    • [2] => 3.4.1<br />
    • [3] => 3.5.1<br />
    • [4] => 3.6.1<br />
    • [5] => 3.8.1<br />
    • )<br />
    • latest_ecp_version = 3.9<br />
    • welcome_notice = 1<br />
    • viewOption = upcoming<br />
    • donate-link =<br />
    • postsPerPage = 8<br />
    • liveFiltersUpdate =<br />
    • showComments = 1<br />
    • showEventsInMainLoop = 1<br />
    • eventsSlug = events<br />
    • singleEventSlug = event<br />
    • multiDayCutoff = 00:00<br />
    • defaultCurrencySymbol = $<br />
    • reverseCurrencyPosition =<br />
    • embedGoogleMaps =<br />
    • embedGoogleMapsZoom = 13<br />
    • debugEvents =<br />
    • stylesheetOption = full<br />
    • tribeEventsTemplate = default<br />
    • tribeEnableViews =<br />
    • Array<br />
    • (<br />
    • [0] => upcoming<br />
    • [1] => month<br />
    • [2] => week<br />
    • [3] => day<br />
    • [4] => photo<br />
    • )<br />
    • tribeDisableTribeBar = 1<br />
    • monthEventAmount = 3<br />
    • tribeEventsBeforeHTML =<br />
    • tribeEventsAfterHTML =<br />
    • defaultValueReplace =<br />
    • disable_metabox_custom_fields = show<br />
    • eventsDefaultOrganizerID = 4048<br />
    • eventsDefaultVenueID = 4049<br />
    • eventsDefaultAddress =<br />
    • eventsDefaultCity =<br />
    • eventsDefaultState =<br />
    • eventsDefaultProvince =<br />
    • eventsDefaultZip =<br />
    • defaultCountry =<br />
    • eventsDefaultPhone =<br />
    • tribeEventsCountries =<br />
    • hideSubsequentRecurrencesDefault =<br />
    • userToggleSubsequentRecurrences =<br />
    • recurrenceMaxMonthsBefore = 24<br />
    • recurrenceMaxMonthsAfter = 24<br />
    • geoloc_default_geofence = 5<br />
    • geoloc_default_unit = miles<br />
    • hideLocationSearch = 1<br />
    • hideRelatedEvents =<br />
    • custom-fields =<br />
    • Array<br />
    • (<br />
    • [0] => Array<br />
    • (<br />
    • [name] => _ecp_custom_1<br />
    • [label] => Featured Post?<br />
    • [type] => radio<br />
    • [values] => Yes<br />
    • )<br />
    • <br />
    • )<br />
    • pro-schema-version = 3.5<br />
    • dateWithYearFormat = F j, Y<br />
    • dateWithoutYearFormat = F j<br />
    • monthAndYearFormat = F Y<br />
    • weekDayFormat = D jS<br />
    • dateTimeSeparator = @<br />
    • timeRangeSeparator = -<br />
    • datepickerFormat = 0<br />
    • last-update-message = 3.9<br />
    • earliest_date = 2014-03-16 06:00:00<br />
    • latest_date = 2015-09-06 21:00:00<br />
    WORDPRESS TIMEZONE<br />
    America/Chicago<br />
    SERVER TIMEZONE<br />
    America/Chicago</p>

    December 31, 2014 at 1:50 pm #927278
    Dale Norenberg
    Participant

    INSTALL KEYS<br />
    -<br />
    WORDPRESS VERSION<br />
    4.1<br />
    PHP VERSION<br />
    5.2.17<br />
    PLUGINS<br />
    • BackUpWordPress version 3.0 by Human Made Limited(http://hmn.md/)<br />
    • AddThis Follow Widget version 1.2.6 by The AddThis Team(http://www.addthis.com/blog)<br />
    • AddThis for WordPress version 4.0.1 by The AddThis Team(http://www.addthis.com/blog)<br />
    • Adsense Extreme version 1.1.4 by Mario Gentile(https://plus.google.com/106933910975648282797/)<br />
    • Ajax Event Calendar version 1.0.4 by Eran Miller(http://eranmiller.com)<br />
    • Akismet version 3.0.4 by Automattic(http://automattic.com/wordpress-plugins/)<br />
    • All In One SEO Pack version 2.2.4 by Michael Torbert(http://michaeltorbert.com)<br />
    • Awesome Flickr Gallery version 3.5.1 by Ronak Gandhi(http://www.ronakg.com)<br />
    • BackWPup version 3.1.4 by Inpsyde GmbH(http://inpsyde.com)<br />
    • Contact Form 7 version 4.0.3 by Takayuki Miyoshi(http://ideasilo.wordpress.com/)<br />
    • Duplicate Post version 2.6 by Enrico Battocchi(http://lopo.it)<br />
    • WordPress FlippingBook version 1.8.1 by FlippingBook WP Team(http://pageflipgallery.com/)<br />
    • Google XML Sitemaps version 4.0.8 by Arne Brachhold(http://www.arnebrachhold.de/)<br />
    • Jetpack by WordPress.com version 3.3 by Automattic(http://jetpack.me)<br />
    • MailChimp Widget version 0.8.12 by James Lafferty(https://github.com/kalchas)<br />
    • Portable phpMyAdmin version 1.2.9.3 by Ciprian Popescu(http://getbutterfly.com/)<br />
    • Print Friendly and PDF version 3.3.8 by Print Friendly(http://www.PrintFriendly.com)<br />
    • Q and A Plus version 1.0.6 by Raygun(http://madebyraygun.com)<br />
    • Really Simple CAPTCHA version 1.8.0.1 by Takayuki Miyoshi(http://ideasilo.wordpress.com/)<br />
    • Search Meter version 2.9.1 by Bennett McElwee(http://thunderguy.com/semicolon/)<br />
    • Thank Me Later version 3.3.2 by Brendon Boshell(http://www.brendonboshell.co.uk/)<br />
    • The Events Calendar version 3.9 by Modern Tribe, Inc.(http://m.tri.be/1x)<br />
    • WordPress Popular Posts version 3.2.1 by Hector Cabrera(http://cabrerahector.com)<br />
    • WordPress Database Backup version 2.2.4 by Austin Matzko(http://austinmatzko.com/)<br />
    NETWORK PLUGINS<br />
    -<br />
    MU PLUGINS<br />
    -<br />
    THEME<br />
    Gonzo<br />
    MULTISITE<br />
    -<br />
    SETTINGS<br />
    • recurring_events_are_hidden = hidden<br />
    • previous_ecp_versions =<br />
    • Array<br />
    • (<br />
    • [0] => 0<br />
    • [1] => 3.3.1<br />
    • [2] => 3.4.1<br />
    • [3] => 3.5.1<br />
    • [4] => 3.6.1<br />
    • [5] => 3.8.1<br />
    • )<br />
    • latest_ecp_version = 3.9<br />
    • welcome_notice = 1<br />
    • viewOption = upcoming<br />
    • donate-link =<br />
    • postsPerPage = 8<br />
    • liveFiltersUpdate =<br />
    • showComments = 1<br />
    • showEventsInMainLoop = 1<br />
    • eventsSlug = events<br />
    • singleEventSlug = event<br />
    • multiDayCutoff = 00:00<br />
    • defaultCurrencySymbol = $<br />
    • reverseCurrencyPosition =<br />
    • embedGoogleMaps =<br />
    • embedGoogleMapsZoom = 13<br />
    • debugEvents =<br />
    • stylesheetOption = full<br />
    • tribeEventsTemplate = default<br />
    • tribeEnableViews =<br />
    • Array<br />
    • (<br />
    • [0] => upcoming<br />
    • [1] => month<br />
    • [2] => week<br />
    • [3] => day<br />
    • [4] => photo<br />
    • )<br />
    • tribeDisableTribeBar = 1<br />
    • monthEventAmount = 3<br />
    • tribeEventsBeforeHTML =<br />
    • tribeEventsAfterHTML =<br />
    • defaultValueReplace =<br />
    • disable_metabox_custom_fields = show<br />
    • eventsDefaultOrganizerID = 4048<br />
    • eventsDefaultVenueID = 4049<br />
    • eventsDefaultAddress =<br />
    • eventsDefaultCity =<br />
    • eventsDefaultState =<br />
    • eventsDefaultProvince =<br />
    • eventsDefaultZip =<br />
    • defaultCountry =<br />
    • eventsDefaultPhone =<br />
    • tribeEventsCountries =<br />
    • hideSubsequentRecurrencesDefault =<br />
    • userToggleSubsequentRecurrences =<br />
    • recurrenceMaxMonthsBefore = 24<br />
    • recurrenceMaxMonthsAfter = 24<br />
    • geoloc_default_geofence = 5<br />
    • geoloc_default_unit = miles<br />
    • hideLocationSearch = 1<br />
    • hideRelatedEvents =<br />
    • custom-fields =<br />
    • Array<br />
    • (<br />
    • [0] => Array<br />
    • (<br />
    • [name] => _ecp_custom_1<br />
    • [label] => Featured Post?<br />
    • [type] => radio<br />
    • [values] => Yes<br />
    • )<br />
    • <br />
    • )<br />
    • pro-schema-version = 3.5<br />
    • dateWithYearFormat = F j, Y<br />
    • dateWithoutYearFormat = F j<br />
    • monthAndYearFormat = F Y<br />
    • weekDayFormat = D jS<br />
    • dateTimeSeparator = @<br />
    • timeRangeSeparator = -<br />
    • datepickerFormat = 0<br />
    • last-update-message = 3.9<br />
    • earliest_date = 2014-03-16 06:00:00<br />
    • latest_date = 2015-09-06 21:00:00<br />
    WORDPRESS TIMEZONE<br />
    America/Chicago<br />
    SERVER TIMEZONE<br />
    America/Chicago</p>

    December 31, 2014 at 1:56 pm #927279
    Dale Norenberg
    Participant

    This reply is private.

    December 31, 2014 at 1:57 pm #927280
    Dale Norenberg
    Participant

    did you get the link?

    December 31, 2014 at 2:07 pm #927282
    Geoff
    Member

    Got it, excellent! Just a heads up that I’m about to head out for the day and most of the support team is out tomorrow for New Year’s Day. I’ll chew on this in the meantime and get back to you. Thanks!

    January 2, 2015 at 8:57 am #927819
    Geoff
    Member

    Alright, I’m back–thanks for your patience and happy new year!

    I do see a couple of plugins listed in the system information that I know we’ve had conflicts with in the past, though I haven’t seen this specific conflict come up before…so that’s definitely strange.

    The next thing I would like to try here is creating a fresh test site–this will avoid any disruption to your live site and ensure that we effectively have a “clean canvas” to work with.

    • Please install a fresh copy of WordPress in a subdirectory
    • Don’t install anything except the latest versions of The Events Calendar and Events Calendar PRO–and make sure to not activate them yet!
    • Please also stick to a default theme, like Twenty Fourteen–again, there’s no need to install (or activate) anything else just yet

    Then, with your permission, I’d like to log into that site and troubleshoot from there.

    I also have a feeling that this is hosting related, but let’s start with the test site first and see what we can find.

    Thanks for your help and cooperation!

    Geoff

    January 5, 2015 at 7:42 am #928760
    Dale Norenberg
    Participant

    This reply is private.

    January 5, 2015 at 7:43 am #928761
    Dale Norenberg
    Participant

    I sent the reply privately, please confirm receipt

    Thanks

    January 5, 2015 at 8:15 am #928779
    Geoff
    Member

    Got it, thanks! Can you send me the link to the WP login screen for the test site as well? Thanks!

    January 5, 2015 at 8:30 am #928792
    Dale Norenberg
    Participant

    This reply is private.

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