Calendar issues after update

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  • #218913
    ccvbcalendar
    Participant

    I updated all the plugins that I am currently using on visitcarsonsity.com Events Calendar Pro, Community Events as well as Wootickets. The dashboard shows that the the Events Calendar needs to be updated – when I click update it says it is updated. So currently the calendar is not working at all.

    #218933
    Brook
    Participant

    Howdy ccvbcalendar,

    That is no good at all! Perhaps the update failed halfway through, maybe the file did not download proper. We should try redownloading the plugin ASAP.

    Before you do anything I strongly recommend that you make a backup of WordPress, particularly your database. Once you are satisfied with your backup situation, go to WP Admin > Plugins > Installed plugins. Under The Events Calendar plugin click Deactivate, then Delete. Once deleted, reinstall it by going to WP Admin > Plugins > Add New. You can either search for The Events Calendar from this screen, or download it from here then click “Upload” in the Add New Plugins screen and upload that zip.

    Does that fix things for you? If not, you might need to redownload one of the other plugins. Perhaps they are corrupted? Again go to WP Admin > Plugins > Installed plugins. Next to each Tribe plugin click Deactivate, then Delete. Once deleted, this guide will walk you through redownloading our premium plugins. Upload each of them to the Add New Plugins screen.

    Did that all make sense? Can I assist you further? Please let me know. Cheers!

    – Brook

    #793251
    Brook
    Participant

    Since this thread has gone for a spell without any updates I am going to archive it. Should you need further assistance though please do not hesitate to open a new topic. Cheers!

    – Brook

    #793252
    Brook
    Participant

    Since this thread has gone for a spell without any updates I am going to archive it. Should you need further assistance though please do not hesitate to open a new topic. Cheers!

    – Brook

Viewing 4 posts - 1 through 4 (of 4 total)
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