atendee info not saving

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  • May 26, 2017 at 2:21 pm #1289629
    digitaliway
    Participant

    was this fixed in a recent release or do I need to manually implement the script in my functions file??

    I am running php 7

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    PLEASE LEAVE FOR SUPPORT
    Reporting the same issue as: https://theeventscalendar.com/support/forums/topic/required-attendee-information-not-always-saving/

    ========================
    PLEASE LEAVE FOR SUPPORT
    Reporting the same issue as: https://theeventscalendar.com/support/forums/topic/required-attendee-information-not-always-saving/

    ========================
    PLEASE LEAVE FOR SUPPORT
    Reporting the same issue as: https://theeventscalendar.com/support/forums/topic/required-attendee-information-not-always-saving/

    May 29, 2017 at 2:49 pm #1290506
    Geoff B.
    Member

    Good evening Michael and welcome back!

    Thank you for reaching out to us.
    I would love to help you with this topic.

    To answer your question the fix is currently undergoing code review and should be released fairly soon. In fact, you will be contacted as soon as it is.

    With that in mind, in the meantime, yes, you could apply the  snippet in the functions.php file of your theme (without the PHP tag at the top).

    That is assuming the issue is caused by the fact that JS is not enabled.

    Let me know how that goes.

    Best regards,
    Geoff B.

    June 1, 2017 at 6:50 am #1291726
    digitaliway
    Participant

    I added the script to the functions file and I have no issues so far, but I will keep an eye on it.

    June 1, 2017 at 9:13 pm #1292194
    George
    Participant

    Hey there,

    We published a Maintenance Release today that includes a number of fixes and should improve the handling of attendee meta fields when JavaScript is not enabled.

    Check out our release notes for it here to learn more → https://theeventscalendar.com/maintenance-release-for-the-week-of-29th-may-2017/

    Cheers,
    George

    June 2, 2017 at 5:31 am #1292295
    digitaliway
    Participant

    when I update should I remove the script that I just added to the functions file? I want to avoid conflicts.

    June 5, 2017 at 7:46 am #1293144
    Barry
    Member

    Hi 🙂

    If you had added a fix in relation to this problem, then yes: I would recommend you now try removing it.

    Thanks!

    June 5, 2017 at 1:41 pm #1293368
    digitaliway
    Participant

    great thank you, I have removed the temp fix and updated the plugin. I will report back as needed

    June 6, 2017 at 8:33 am #1293761
    Barry
    Member

    Excellent 🙂

    June 9, 2017 at 9:18 pm #1296072
    Geoff B.
    Member

    Good evening Michael,

    I am super stoked all is well.

    You are welcome back in our support forums any time 🙂

    For now, I am going to close this thread.

    Have a great weekend!

    Geoff B.

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