atendee info edit after order

[digitaliway]

sometimes I have a need to edit Attendee information submitted by the customer. how can I edit the attendee info on a ticket after a user finalizes the order? I tried to set the ticket to pending and then edit and I also tried to switch /impersonate the user and I have no option to edit atendee info there either?

[Cliff]

Hi.

This functionality doesn’t currently exist. I believe you’re requesting the same thing as one of our existing feature requests: https://tribe.uservoice.com/forums/195723-feature-ideas/suggestions/16518778-edit-attendee-meta-information-in-admin-backend

Please do add your vote there.

This allows us to gauge interest in this particular feature request, which helps us prioritize our development efforts.

You could cancel their purchased ticket and re-submit it yourself on their behalf. The User Switching plugin (third-party, not guaranteed or supported by us) may come in handy for this–to submit it as them.

Please let me know if you have any follow-up questions on this topic.

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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