Another rescheduling question

[Jessica]

I dropped the ball on my last thread: https://theeventscalendar.com/support/forums/topic/rescheduling-in-event-ticket-plus-4-0-1/

The two options given 1.) Manually create a ticket or 2.) Create a custom coupon code, each come with their own issues. We have recurring events set up so if I were to say reschedule someone who registered for Basic Skills there are hundreds of products title “Basic Skills”. There is no easy way to determine which product corresponds with the day/time my customer is interested in. As for creating a coupon, we have dozens of reschedules every month so this would completely overwhelm the coupon admin panel when there are other legitimate coupons we are trying to track. So neither solution is really conducive to our needs.

I assume these are the only options, so my follow up question is are there plans to make rescheduling available in a future update and if so, what’s the timeline? Unfortunately for how our business operates the lack of an easy rescheduling option is a deal breaker, but I’d be willing to wait it out if this is on the horizon.

Thanks for your help!

Jessica

[Hunter]

Hey Jessica,

I took a look at the thread provided and unfortunately, there are no immediate plans to add the features you seek. The good news is, we are constantly incorporating new ideas submitted through our UserVoice Feature Ideas page.

If the idea hasn’t already been submitted, please feel free to add it. We can’t promise it will be included or when, but it’s a very solid route to getting the feature built into our plugins.

I hope this information helps and best of luck with your project!

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

[Author]

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