ALL tickets disappeared after last update

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  • March 18, 2016 at 3:10 am #1090817
    Siobhan
    Participant

    Hi there,

    I did the most recent updates to event calendar pro and event tickets plus and now ALL of our event tickets have disappeared!

    Please help, I spent over a week putting over 800 tickets in and now they are gone.

    This happened after an update before but they reappeared after a second update.

    Is there anything I can do to retrieve them?

    Look forward to your response.

    Best Wishes,
    Suzie

    March 18, 2016 at 3:15 am #1090824
    Siobhan
    Participant

    *Update*

    I have checked in the Woo Commerce products area and I can see all the tickets are there; they are no longer appearing on each event page though which means that our customers can’t book tickets.

    Please help!

    • This reply was modified 10 years ago by Siobhan.
    March 18, 2016 at 8:11 am #1090975
    Siobhan
    Participant

    Figured it out – plug in had been deactivated and I hadn’t noticed.

    All sorted now 🙂

    March 18, 2016 at 10:35 am #1091093
    Geoff
    Member

    Phew! Thanks for following up and letting us know that everything is running smoothly, Siobhan. Feel free to hit us with a new thread if any other issues or questions pop up and we’d certainly be happy to help. 🙂

    Cheers,
    Geoff

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