Advanced Custom Fields Time Picker Field Format Modified

[inhouse]

Hello, we noticed that TEC plugin is interfering with Advanced Custom Fields time picker field formatting. The ACF fields initially load correctly and then the format is changed. I took a screencast below to demonstrate this happening. We’ve always used the ACF fields to display the occurrence date/times since TEC doesn’t support this the way the design calls for. The conflict is preventing adding/editing events on a live site so this is a bit urgent. Is there anything I can do to help troubleshoot? All plugins are up to date.

https://www.screencast.com/t/7bHXuQcl

[inhouse]

Here’s another screencast while I show the difference between editing the time picker custom field on a new event post vs a page. The ACF field works fine on a page but doesn’t on the event screen.

https://www.screencast.com/t/2st21eNwHf

[Victor]

Hi There!

Thanks for reaching out and letting us know about this error.

I’ve been able to reproduce the issue so I logged it as a bug report so the team can address it. We will let you know as soon as a bug fix is made in a future release.

In the meantime, we will try to find a workaround for it and in case we find one we will let you know as well.

Thanks!

Victor

[inhouse]

Hello, checking in on this as we cannot input any content into the custom fields. Not only are the pickers broken but the data won’t even save. Do we have a time frame? I’m happy to test a patch. If this is not scheduled to patch for weeks, we’ll have to attempt to roll back to a previous version of the plugin. Can you let me know what version is safe to roll to?

[Victor]

Hi Greg!

Thanks for coming back to us.

We have been able to detect that this issue may have been introduced in 4.4 and we’re going to need to investigate further to figure out why.

We don’t have an estimate on when we are going to be able to solve this. So we don’t have a patch yet.

The only workaround I have found so far was changing the custom field type from Time Picker to Text. This is not ideal, but at least it will allow you to edit and add the times manually.

I hope that helps. Please do come back if you have other questions.

Best!

Victor

[Victor]

Hi Greg!

Just wanted to share with you that a new maintenance release (for the Week of 2 October 2017) is out, including a fix for this issue 🙂

Find out more about this release → https://theeventscalendar.com/maintenance-release-week-2-october-2017/

Please update the plugins and let us know if the fix works for your site.

Best,
Victor

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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