2 plugins purchased under the same email address, only one showing in my account

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Home › Forums › Calendar Products › Filter Bar › 2 plugins purchased under the same email address, only one showing in my account

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  • August 20, 2015 at 4:35 am #997512
    Ed
    Participant

    Hi,

    I have purchased your filter bar plugin and eventbrite plugin separately using the same email address but when I log into my account it only shows the eventbrite license key. Has my original account been overwritten?

    I need the update the filter bar plugin as the new version of event calendar doesn’t work with the old version.

    Cheers
    Mark

    August 20, 2015 at 4:37 pm #997755
    Brook
    Participant

    This reply is private.

    August 21, 2015 at 2:30 am #997835
    Ed
    Participant

    This reply is private.

    August 24, 2015 at 8:05 am #998423
    Ed
    Participant

    Any ideas on this? I want to update the plugin I purchased as a matter of urgency.

    August 25, 2015 at 5:34 pm #999007
    Brook
    Participant

    Howdy Ed,

    Thank you for sharing the invoice, that helped find the lost account. I responded yesterday via email with details on how to reset the account password. Are you able to log in now?

    Cheers!

    – Brook

    September 9, 2015 at 7:05 am #1003239
    Support Droid
    Keymaster

    This topic has not been active for quite some time and will now be closed.

    If you still need assistance please simply open a new topic (linking to this one if necessary)
    and one of the team will be only too happy to help.

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Viewing 6 posts - 1 through 6 (of 6 total)
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