With Events Calendar Pro, you can automatically generate Zoom links by connecting to Zoom.
Our plugin currently connects using a User Level App. In an upcoming release we will be changing to using an Account Level App to enable us to provide more options when generating your Meetings and Webinars.
All it takes is a few simple steps:
- Navigate to Events → Settings → Integrations from the WordPress dashboard.
- Find the Zoom Connection and click Add Zoom Account.
- You will be redirected to Zoom, where you can log in or create an account.
- From there, you can go back to your site and see that it says Refresh Connection, which means that you are already connected.
- Start automatically generating your Zoom meetings and webinars!
Check out this article for details on creating and managing your virtual events.
Adding Multiple Accounts
It is important to note that you can add multiple Zoom accounts to your site, allowing you to create meetings or webinars from different accounts simultaneously. To do this, you must first log out of one Zoom account before logging into another.
You can only connect to a Zoom account on one WordPress install at a time. If you’d like to use the same Zoom account on two separate sites, you will have to sign out of that account on one site before using it on another. This includes using the same Zoom account on both a staging and a live site at the same time.
Note: For our customers who previously connected to Zoom, there will be some changes in place to make things easier. You will notice that with the most recent update, your Client Secret input field will disappear, although the Client ID field will stay, but will be disabled. Your site will remain connected to Zoom this way. If you disconnect and reconnect, it will change your connection to the new and improved connection.
Troubleshooting
Zoom Meeting Fails to Generate
One place you might bump into an error is when you generate a Zoom meeting link for an event. In this case, a “No hosts found” error will display in the “Virtual Event” section of the event editor. You can follow the prompt to refresh your connection under Events Settings > Integrations.
You may also see a “Try Again” button in the video source field. We recommend that you simply click that button, which will re-attempt to generate a Zoom link for the event. And if the error happens again? Yep, click the button again until it works.
If clicking the button does not fix the issue, you can try going to Events → Settings → Integrations, disconnecting the Zoom API, then re-connecting to the API before trying to generate the link again.
The Zoom Account Access Token Could Not Be Revoked
If you come across this message while trying to troubleshoot your Zoom connection, you’ll want to completely disconnect Zoom from your The Events Calendar plugin, and start over from scratch. This means logging into your Zoom account and disconnecting from there, as well as disconnecting from your WordPress website admin.
To do this, follow these four simple steps:
- First, click on this link to access the Events Calendar app inside your Zoom account (if you’re not logged in, you’ll need to log in after clicking this link): https://marketplace.zoom.us/apps/Y72-b02VQjKiZT0O6gt0jQ
- Scroll down to the bottom of the page and click the Uninstall button
- Next, go back to your WordPress website on the Events > Settings > Integrations page. Click the trash can icon to remove your Zoom connection
- Now go ahead and click Add Zoom Account to connect your Zoom account
Zoom API Response is Not the Expected One
If you come across this message:
Zoom API response is not the expected one, expected 201, received 400. Please, try again in a minute.
First, try refreshing your Zoom account under Events Settings > Integrations.
If that doesn’t work, try removing your Zoom account completely and adding it back again.
Lastly, ensure that the setting in Zoom that only allows numeric passcodes is turned off.