Home › Forums › Ticket Products › Event Tickets Plus › QR-Code – Notice: "The ticket ID XXX was checked in"
- This topic has 5 replies, 4 voices, and was last updated 8 years ago by Geoff.
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December 11, 2015 at 4:50 am #1039378ChristopherParticipant
Hello again!
Scanning the QR-Code works as expected – BUT: An already successfully scanned QR-Code doesn’t result in an error-message but keeps on showing the notice “The ticket ID XXX was checked in”. The same with QR-Codes, that refer to tickets, that habe been deleted.
I think, this isn’t supposed to happen.
Thank you for your help,
Christopher
December 11, 2015 at 5:41 am #1039383BrianKeymasterHi,
Thanks for using Tickets Plus!
I was testing myself and noticed the same thing and have a bug ticket in place to resolve this.
I am not sure on the timeline for that fix as I just put the ticket in.
Let me know if you have any follow up questions.
Thanks
December 12, 2015 at 7:04 am #1040209ChristopherParticipantThank you for the moment!
Christopher
December 14, 2015 at 7:12 am #1040842BrianKeymasterYou’re Welcome.
I am going to go ahead and close this ticket, but if you need help on this or something else please post a new ticket.
Thanks!
March 14, 2016 at 1:57 pm #1088742LeahMemberHello,
Thank you for reporting this issue. We weren’t able to get a fix for it into our upcoming release (4.1). However, please know that the problem is still on our radar and is ticketed within our system to be addressed in a future maintenance release. We’ll do our best to keep you posted when we are able to get a solution in place. Thank you for your patience while we improve and expand our plugins.
Best,
LeahMarch 31, 2016 at 2:48 pm #1096674GeoffMemberHey Christopher,
Just wanted to follow up and let you know that we released version 4.1.1 last night and it included a fix for this issue. Please update to the latest version if you haven’t already and do let us know if you continue to see any issues from there. 🙂
Cheers and thanks for your patience while we worked on this!
Geoff
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