Incorrect path on install (part 2)

[Kandace]

This is a follow-up to an earlier thread.

Incorrect path on install

The site is now live.

Home

I’ve attempted to delete the events calendar pro and reinstall, but back links are still posting to http://margaretmalone.comevents instead of where the calendar actually is at http://margaretmalone.com/events

[Cliff]

Hey Kandace. Thanks for the prior details.

I suspect that you could require a permalink refresh. To do that could you do the following:
1) Go to WP Admin > Settings > Permalinks (or [your site]/wp-admin/options-permalink.php)
2) Click save.

Did that fix it?

If not, please test all the different permalink options and see if the Default works and if any of the other (non-Default) options work.

I look forward to hearing back from you.

Thanks.

[Kandace]

This didn’t help, unfortunately.

[Cliff]

Sorry to hear that; thanks for trying.

What happens if you change wp-admin > Events > “Events URL slug” option to something else, like “calendar” (without quotes)?

And does the slash show up in your preview link, like this screenshot?

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If still not resolved yet, would you mind grabbing your system information and pasting it here? Make sure to use the “Set as private reply” checkbox to protect your private information from the public.

You can find the system info by going to WP Admin > Events > Settings, clicking on the “Help” tab, and scrolling down to the “System Information” box. (Or by going to [yoursite]/wp-admin/edit.php?post_type=tribe_events&page=tribe-events-calendar&tab=help)

That will give me a lot of extra information to help diagnose the problem.

[Kandace]

This reply is private.

[Cliff]

Thanks for your system report. The slug settings look fine there.

I looked at the code used to generate the link and there’s a filter for it.

If you have any custom code anywhere using the tribe_get_events_link filter (theme’s functions.php file or in a plugin), please remove it to test.

If you’re not using that filter, please send me a screenshot of your permalink settings — from wp-admin > Settings > Permalinks

[Kandace]

This reply is private.

[Kandace]

This reply is private.

[Cliff]

Thank you for the screenshot.

Just to double-check, do you have the latest version of The Events Calendar core/free? Version 3.12.6 is the current version. Your system report from earlier displayed 3.12.5.

Once you have the latest version, does the All Events link work?

If not, keep the latest version and try these troubleshooting ideas:

Did you try switching Permalinks to “Default”?

Please try using Twenty Fifteen theme, all non-Modern Tribe plugins disabled, and with Permalinks set to Default. Then visit wp-admin > Events > Settings and see if “Events URL slug” has the proper slash between the domain and the slug (i.e. that it forms a proper link).

If not, please change ‘events’ to something else like ‘calendar’, save settings, and see if the slash was added then.

Hopefully one of these things can help resolve the issue. If not, we’ll see what else we can try. We’ll get to the bottom of it!

Thanks.

[Kandace]

This reply is private.

[Cliff]

Kandace, could you please send me a screenshot of the slug at wp-admin > Events > Settings > slugs, like I did here:

Thank you.

[Kandace]

This reply is private.

[Cliff]

Kandace, we think your site may have a filter on home_url somewhere that you’re unaware of or forgot you added.

Here’s a code snippet to add to your child theme’s functions.php file — please try it and let me know if it resolves the issue with the missing slash in the events URLs.

Gist: https://gist.github.com/cliffordp/11e08a24b1952984b146

This code isn’t tested because we can’t replicate your issue, but please try it and report back.

Thank you.

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

[Author]

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