[Tony]

Hi,

Thank you both for your replies. I’ll pass this information on and test it out.
I’ll let you know how it goes.

Thanks again,
– Tony

[Tony]

Hello Rob,

Thanks for your quick reply.
The problem is that our hosting server has a firewall that blocked all outgoing connections, as you guessed. We disabled it and have now managed to register the plugin and import events from eventbrite. We would like to turn it back on and whitelist the address(es) used to communicate with the eventbrite servers. If you could find these for us that would be great!

Thanks again for your help,
Kind regards,
– Tony

[Tony]

Have you seen this error before? Could there be some server settings which need to be changed?

I’m also unable to register my license key as I get an error saying that your servers are not contactable. Could be because of a firewall on the server. Have you any idea which addresses I should ask my server administrator to whitelist?

Thank you,
– Tony

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