Joe

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  • in reply to: Pin to Top/Feature Event in List #1276818
    Joe
    Participant

    Thanks for the quick response. I see that it only features it in list and calendar view for the month the event is in.

    We have a large even in July that we would like to feature from now until then. Is that possible?

    Joe

    Joe
    Participant

    Would that send the tickets via email also or would they need to know to go into their account to download them?

    Joe
    Participant

    Hi George, thanks for the reply.

    Unchecking “Try to set the status of new ticket orders to ‘complete’ automatically” did resolve the issues.

    Pretty often we have concerts at our venue that are outside of business hours. In most cases, people can buy tickets up to an hour before the event.

    It was nice that purchasers would receive their tickets automatically after a successful payment, most people expect this. Now, someone has to manually complete the orders before tickets will go out which isn’t very convenient.

    Joe

    in reply to: Can't edit ticket. #1095007
    Joe
    Participant

    I finally got this sorted. The issue appears to be related to a code snippet some of us have been using to relocate the purchase form.

    Once I commented out the following lines in my theme’s functions.php file it started working again.

    ‘Tribe__Tickets_Plus__Commerce__EDD__Main’,
    ‘Tribe__Tickets_Plus__Commerce__Shopp__Main’,
    ‘Tribe__Tickets_Plus__Commerce__WPEC__Main’

    I found the solution here:

    Editing Ticket

    in reply to: Can't edit ticket. #1094999
    Joe
    Participant

    I turned on debugging and saw this error:

    Call to undefined function edd_get_download() in /home/site/public_html/wp-content/plugins/event-tickets-plus/src/Tribe/Commerce/EDD/Main.php on line 684

    Once I installed Easy Digital Downloads I saw this error:

    Class ‘WPSC_Product’ not found in /home/site/public_html/wp-content/plugins/event-tickets-plus/src/Tribe/Commerce/WPEC/Main.php on line 623

    I can’t seem to find where that class is defined.

Viewing 5 posts - 1 through 5 (of 5 total)