Ariel Rosenberg

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  • in reply to: refund #1339659
    Ariel Rosenberg
    Participant

    I emailed them-they responded:

    to me
    Hi there,

    Thanks for your follow-up. Unfortunately, our forum does not allow reply by email. Please visit the forum link in the original notification email and post your reply in the thread on TheEventsCalendar.com. We’ll be able to assist you further from there.

    Thank you,
    Modern Tribe Support Team

    Please do not reply to this email, your response will not be seen


    The Events Calendar by Modern Tribe
    theeventscalendar.com

    Ariel Rosenberg
    Participant

    If the email was customizable it would be helpful. It’s impractical to hire a developer to do something that simple.

    Ariel Rosenberg
    Participant

    I understand that you don’t see the value of it, but we and our customers do. People respond to visual cues that they are used to. They recognize the attachment and a pdf is easily split and shared digitally.

    Ariel Rosenberg
    Participant

    I think the main problem is that they don’t function like a ticket, they function like an email. Most people don’t notice the “ticket” part of the email. The other issue is, if someone has purchased 10 tickets (like our board members will do for a fundraiser), they will want to send 2 tickets to one couple, 2 tickets to another etc. All of these people will show up at the door at different times. You can’t divide up the email to give couple one ticket numbers XXX and another couple a different set of tickets. So at the door we look like idiots because 5 couples all have the same 10 sets of ticket number and cannot check them in properly.

    Ariel Rosenberg
    Participant

    This reply is private.

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