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Ariel Rosenberg
ParticipantI emailed them-they responded:
to me
Hi there,Thanks for your follow-up. Unfortunately, our forum does not allow reply by email. Please visit the forum link in the original notification email and post your reply in the thread on TheEventsCalendar.com. We’ll be able to assist you further from there.
Thank you,
Modern Tribe Support TeamPlease do not reply to this email, your response will not be seen
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The Events Calendar by Modern Tribe
theeventscalendar.comJuly 8, 2015 at 10:40 am in reply to: Customizing the html ticket that gets sent to the purchaser. #984826Ariel Rosenberg
ParticipantIf the email was customizable it would be helpful. It’s impractical to hire a developer to do something that simple.
July 7, 2015 at 6:43 am in reply to: Customizing the html ticket that gets sent to the purchaser. #984400Ariel Rosenberg
ParticipantI understand that you don’t see the value of it, but we and our customers do. People respond to visual cues that they are used to. They recognize the attachment and a pdf is easily split and shared digitally.
July 3, 2015 at 9:45 am in reply to: Customizing the html ticket that gets sent to the purchaser. #975207Ariel Rosenberg
ParticipantI think the main problem is that they don’t function like a ticket, they function like an email. Most people don’t notice the “ticket” part of the email. The other issue is, if someone has purchased 10 tickets (like our board members will do for a fundraiser), they will want to send 2 tickets to one couple, 2 tickets to another etc. All of these people will show up at the door at different times. You can’t divide up the email to give couple one ticket numbers XXX and another couple a different set of tickets. So at the door we look like idiots because 5 couples all have the same 10 sets of ticket number and cannot check them in properly.
June 12, 2015 at 8:25 am in reply to: Customizing the html ticket that gets sent to the purchaser. #969065Ariel Rosenberg
ParticipantThis reply is private.
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