[emmajanedavies]

Thanks for the response! Much appreciated.

[emmajanedavies]

Hi there, yes, I’m concerned that if a customer doesn’t receive their ticket because it gets spam filtered, or they simply lose their ticket or delete it, there’s no way to send out a replacement to them at the moment.

[emmajanedavies]

Hi – I marked the order as complete – it sent out the tickets. I changed it back to pending, then marked it as complete again, and couldn’t get it to send out tickets again. I tried this on three different test orders with the same behaviour, I only got one copy of the tickets for each order and couldn’t get it to send tickets again when marked as complete.

[Author]

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