Hi Again – I only have three users and I went and double checked each and the API keys were the same. I just went in and copied and pasted the API key to each user profile again and retested… it again removed the ticket on the bottom but still retained the details and organizer info… http://berkshirerealtors.net/event/teststaff-outreach-social/
Thanks Barry. I checked all users and all have the API key in their profile, so that didn’t seem to be an issue. In the meantime we recreated all of the events and won’t let anyone else touch them until we hear back. Thank you.