[Janet]

Hello Again,

I wanted to provide a bit more information as this sounds like a bug relating to recurring events.
I spoke to the client this morning, he tried to edit a recurring event by changing the time on all future events in the series.
The server crashed and he hit the back button. This is when all the 200+ events appeared on the calendar and everything went haywire. I will rollback the site so by the time you look at this it may be reverted. Please refer to the screenshot attached.
Looking forward to hearing your thoughts on this matter.

Thank you!

Janet

[Janet]

Screenshot of CSV import option.

[Janet]

Of course… Anything I could do to help!

Hopefully this will clarify.

As you know there are two methods for import:
1. Via EventBrite ID on an indivdual basis.
2. Via CSV bulk import

I had about 10 events total. If I remember correctly I imported the first event (the one that updated) using the EventBrite ID. The remaining events (I believe) were imported using the bulk CSV method. Snapshot attached.

My theory is possibly if you originally import events (in Bulk) via CSV, the Events subsequently changed on EventBrite do not automatically sync with WordPress.

Hope that makes sense. (When I have some time I’ll try to replicate this)

• This reply was modified 9 years, 11 months ago by Janet.

[Janet]

George… Just want to mention this as it may be helpful with debugging the sync issue.

While in the process of re-importing the events it occurred to me.
I’m pretty sure I initially imported the events that do not sync via CSV. I believe the first I may have imported with the EventBrite ID number and perhaps that is why that event updated while the others did not. I would try and replicate but I’m absolutely swamped at the moment and short on time.

Maybe your team could consider this to nail down the issue.

With my best,
Janet

• This reply was modified 9 years, 11 months ago by Janet.

[Janet]

Me again… Disregard the ordering issue. All I had to do was clear the cache to display it the correct order!

Thanks again for your time. Please keep this ticket open regarding sync issue with EventBrite.

Thanks!

[Janet]

This reply is private.

[Janet]

Hi George,

I installed the Events Calendar update 4.1.3 today. I was hoping it would resolve the syncing issues with EventBrite but the content is still not coming in to WordPress. Did this update address this issue?

Also, I have another question. The events within the day in month view are not displaying in time order.
In other words, if I enter an event for 11am and then add a new event for 9am. The 11am event displays first. Any way to fix this?

Many thanks!

Janet

[Janet]

This reply is private.

• This reply was modified 9 years, 11 months ago by Janet.

[Janet]

This reply is private.

• This reply was modified 10 years ago by Janet.
• This reply was modified 10 years ago by Janet.

[Janet]

Update: I disable the Google Calendar in my theme. No more console errors relating this this.
But month to month load is still too slow.

Hoping there is a solution. I love the plugin otherwise and would hate to abandon now!

Thank you!

Janet

• This reply was modified 10 years ago by Janet.

[Janet]

A little more info:

I have ‘enable month view cache’ on.
Month view events per day: 2

There is also a console error relating to the Google Calendar, not sure if this is related.
You can view with inspector.

Thank you!

Janet

[Janet]

This reply is private.

[Janet]

Me again, I got it! Like all things in web dev. Tenacity and determination wins the day.

After the fourth try the config now works.

Many thanks again for your help!

[Janet]

This reply is private.

• This reply was modified 10 years ago by Janet.

[Janet]

I think we’re getting close… Thanks for sticking with me!

I installed Eventbrite Tickets. Create tickets in WordPress but it does not post to EventBrite. So do I need a license for it to perform this function?

• This reply was modified 10 years ago by Janet.

[Author]

Posts