{"id":99462,"date":"2014-01-31T16:33:31","date_gmt":"2014-02-01T00:33:31","guid":{"rendered":"http:\/\/tri.be\/support\/forums\/topic\/wootickets-update-broke-site-blank-white-screen-on-front-and-admin\/"},"modified":"2014-02-14T14:31:08","modified_gmt":"2014-02-14T22:31:08","slug":"wootickets-update-broke-site-blank-white-screen-on-front-and-admin","status":"closed","type":"topic","link":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/wootickets-update-broke-site-blank-white-screen-on-front-and-admin\/","title":{"rendered":"WooTickets update broke site – blank white screen on front and admin"},"content":{"rendered":"

I updated WooTickets to the latest version (I can’t remember which number, whatever was available to update to) and the whole site is now blank. Both front-end and admin are blank.<\/p>\n

Here’s the error msg from our hosting:
\n[Fri Jan 31 17:50:48 2014] [error] [client 24.193.57.48] PHP Fatal error: require_once() [function.require<\/a>]: Failed opening required ‘vendor\/tribe-common-libraries\/tribe-common-libraries.class.php’ (include_path=’.:\/usr\/local\/share\/pear’) in \/usr\/home\/metrosonic.net\/html\/wp-content\/plugins\/wootickets\/wootickets.php on line 35<\/p>\n

I’m not able to deactivate all other plugins (to check for a conflict) or revert to the 2011 default WP theme, because I can’t get in to the admin.<\/p>\n

Thanks.<\/p>\n","protected":false},"template":"","class_list":["post-99462","topic","type-topic","status-closed","hentry"],"yoast_head":"\nWooTickets update broke site - blank white screen on front and admin -<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/wootickets-update-broke-site-blank-white-screen-on-front-and-admin\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"WooTickets update broke site - blank white screen on front and admin -\" \/>\n<meta property=\"og:description\" content=\"I updated WooTickets to the latest version (I can’t remember which number, whatever was available to update to) and the whole site is now blank. Both front-end and admin are blank. 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