{"id":96843,"date":"2014-01-24T19:43:38","date_gmt":"2014-01-25T03:43:38","guid":{"rendered":"https:\/\/tri.be\/support\/forums\/topic\/refunds-and-ticket-count\/"},"modified":"2014-01-28T07:57:38","modified_gmt":"2014-01-28T15:57:38","slug":"refunds-and-ticket-count","status":"closed","type":"topic","link":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/refunds-and-ticket-count\/","title":{"rendered":"refunds and ticket count"},"content":{"rendered":"<p>Hello. This build on the discussion here: https:\/\/tri.be\/support\/forums\/topic\/follow-up-to-thread-canceling-tickets-an-stock-count\/<\/p>\n<p>Is there any way at all to remove a cancelled\/refunded ticket from WooTickets?<br \/>\nI host events that accommodate exactly 20 people. Let&#8217;s say 5 tix have been sold; the inventory is now 15 tix available, and the attendee list indicates 5 of 20 sold.<br \/>\nOne person cancels and is refunded. WooCommerce updates the inventory so that 16 are now available for sale, but WooTicket continues to report that 5 of 20 have been sold. If I increase the inventory manually, this makes WooTIckets show that 5 of 21 have been sold, which is very confusing.<br \/>\nHow can I get WooTickets to accurately reflect the new\/real status, ie. that 4 of the 20 tix are sold, so I can have a clear picture of how many spots people are coming\/how many places remain? This is especially important if we want to display the number of tickets sold\/available to site visitors.<br \/>\nThanks,<br \/>\nLEN<\/p>\n","protected":false},"template":"","class_list":["post-96843","topic","type-topic","status-closed","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>refunds and ticket count -<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/refunds-and-ticket-count\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"refunds and ticket count -\" \/>\n<meta property=\"og:description\" content=\"Hello. This build on the discussion here: https:\/\/tri.be\/support\/forums\/topic\/follow-up-to-thread-canceling-tickets-an-stock-count\/ Is there any way at all to remove a cancelled\/refunded ticket from WooTickets? I host events that accommodate exactly 20 people. Let&#8217;s say 5 tix have been sold; the inventory is now 15 tix available, and the attendee list indicates 5 of 20 sold. One person cancels [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/refunds-and-ticket-count\/\" \/>\n<meta property=\"article:modified_time\" content=\"2014-01-28T15:57:38+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/refunds-and-ticket-count\/\",\"url\":\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/refunds-and-ticket-count\/\",\"name\":\"refunds and ticket count -\",\"isPartOf\":{\"@id\":\"https:\/\/theeventscalendar.com\/support\/#website\"},\"datePublished\":\"2014-01-25T03:43:38+00:00\",\"dateModified\":\"2014-01-28T15:57:38+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/refunds-and-ticket-count\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/refunds-and-ticket-count\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/refunds-and-ticket-count\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/theeventscalendar.com\/support\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Topics\",\"item\":\"https:\/\/theeventscalendar.com\/support\/topics\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Ticket Products\",\"item\":\"https:\/\/theeventscalendar.com\/support\/forums\/forum\/event-tickets\/\"},{\"@type\":\"ListItem\",\"position\":4,\"name\":\"Event Tickets Plus\",\"item\":\"https:\/\/theeventscalendar.com\/support\/forums\/forum\/event-tickets\/event-tickets-plus\/\"},{\"@type\":\"ListItem\",\"position\":5,\"name\":\"refunds and ticket count\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/theeventscalendar.com\/support\/#website\",\"url\":\"https:\/\/theeventscalendar.com\/support\/\",\"name\":\"\",\"description\":\"\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/theeventscalendar.com\/support\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"refunds and ticket count -","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/refunds-and-ticket-count\/","og_locale":"en_US","og_type":"article","og_title":"refunds and ticket count -","og_description":"Hello. This build on the discussion here: https:\/\/tri.be\/support\/forums\/topic\/follow-up-to-thread-canceling-tickets-an-stock-count\/ Is there any way at all to remove a cancelled\/refunded ticket from WooTickets? I host events that accommodate exactly 20 people. Let&#8217;s say 5 tix have been sold; the inventory is now 15 tix available, and the attendee list indicates 5 of 20 sold. One person cancels [&hellip;]","og_url":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/refunds-and-ticket-count\/","article_modified_time":"2014-01-28T15:57:38+00:00","twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/refunds-and-ticket-count\/","url":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/refunds-and-ticket-count\/","name":"refunds and ticket count -","isPartOf":{"@id":"https:\/\/theeventscalendar.com\/support\/#website"},"datePublished":"2014-01-25T03:43:38+00:00","dateModified":"2014-01-28T15:57:38+00:00","breadcrumb":{"@id":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/refunds-and-ticket-count\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/theeventscalendar.com\/support\/forums\/topic\/refunds-and-ticket-count\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/refunds-and-ticket-count\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/theeventscalendar.com\/support\/"},{"@type":"ListItem","position":2,"name":"Topics","item":"https:\/\/theeventscalendar.com\/support\/topics\/"},{"@type":"ListItem","position":3,"name":"Ticket Products","item":"https:\/\/theeventscalendar.com\/support\/forums\/forum\/event-tickets\/"},{"@type":"ListItem","position":4,"name":"Event Tickets Plus","item":"https:\/\/theeventscalendar.com\/support\/forums\/forum\/event-tickets\/event-tickets-plus\/"},{"@type":"ListItem","position":5,"name":"refunds and ticket count"}]},{"@type":"WebSite","@id":"https:\/\/theeventscalendar.com\/support\/#website","url":"https:\/\/theeventscalendar.com\/support\/","name":"","description":"","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/theeventscalendar.com\/support\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"}]}},"_links":{"self":[{"href":"https:\/\/theeventscalendar.com\/support\/wp-json\/wp\/v2\/topic\/96843","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/theeventscalendar.com\/support\/wp-json\/wp\/v2\/topic"}],"about":[{"href":"https:\/\/theeventscalendar.com\/support\/wp-json\/wp\/v2\/types\/topic"}],"version-history":[{"count":0,"href":"https:\/\/theeventscalendar.com\/support\/wp-json\/wp\/v2\/topic\/96843\/revisions"}],"wp:attachment":[{"href":"https:\/\/theeventscalendar.com\/support\/wp-json\/wp\/v2\/media?parent=96843"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}