Hi Modern Tribe,<\/p>\n
Our organization has many events set up in Eventbrite, and then has them imported into WordPress. We noticed that many of the events have had the Eventbrite Tickets disappear from the page. I looked into it and here are some steps that were taken:<\/p>\n
– Saw the error message: \u201cYou must configure your Eventbrite API User Key in your profile page before you can use the Eventbrite features of this plugin”.<\/p>\n
– So I pulled the license key into the field, and now Eventbrite is integrated, but the problem is that it doesn’t automatically pull the existing ticket information back into the WordPress event. It doesn’t recognize that there is an existing Eventbrite ticket already set up, so it prompts you to register that event Eventbrite.<\/p>\n
– I don’t want to create a new\/duplicate Eventbrite listing, as the existing event already has 192 tickets sold. So I figured what I could do is delete this WordPress event, and then re-create it by re-importing the Eventbrite id. However when I tried to do that, I got the message ” We were unable to import your Eventbrite event. Please verify the event id and try again.”<\/p>\n
Please let me know if the workflow of re-importing the Eventbrite id is the best plan of action to have the Eventbrite tickets show up on the WordPress event page, and if so, how to successfully import the event.<\/p>\n","protected":false},"template":"","class_list":["post-965180","topic","type-topic","status-closed","hentry"],"yoast_head":"\n