Hello, I was all set… just waiting on a little bit of outstanding content from my client and then I was planning to launch my site at https:\/\/margare4.arvixevps.com\/~cthomeshow\/ — but while I am waiting on my client’s content, I saw that WooCommerce came out today with a major update. So I backed up my site and I updated WooCommerce. I followed all of the instrux to the letter – updating the permalinks, etc. and everything went well… except that – when I try to add my tickets from my event into my cart, I get the following error:<\/p>\n
500 Internal Server Error
\nThe request was not completed. The server met an unexpected condition.<\/p>\nmargare4.arvixevps.com\/~cthomeshow\/cart\/ (port 443)
\nPlease forward this error screen to margare4.arvixevps.com’s WebMaster.<\/p><\/blockquote>\nTo replicate it, please go to: https:\/\/margare4.arvixevps.com\/~cthomeshow\/event\/68th-connecticut-home-remodeling-show\/ — scroll to the bottom of the page and try to add a ticket to the cart.<\/p>\n
So… in order to troubleshoot this problem, I deactivated the child theme that I was using… just to make sure that none of the customizations that I was using were the cause of this problem.<\/p>\n
Then I deactivated WooTickets. And then I navigated to “WooCommerce” –> “Products” in the dashboard, viewed one of the tickets in the products section and added it to my cart. And I was able to add it without getting a 500 Internal Server Error. This tells me that the problem lies with WooTickets.<\/p>\n
I did do some customization of WooTickets as well… according to your own how-tos. I brought the tickets to the top of the event page. You can see the customizations that I did by visiting this page. I followed Brian’s instructions. So… seeing as how I deactivated the child theme and the problem persisted, then I deactivated WooTickets and the problem ceased, I’m thinking that the problem lies with WooTickets.<\/p>\n
I desperately need to launch this website as soon as my client is ready. It’s for a very large home show taking place on Feb. 27 and this site is the only way for people to buy tickets to the event.<\/p>\n
If I have to, I can restore the site to it’s working condition via the backup that I made prior to updating the site to Woo’s 2.3.0 update. But I’d really rather launch this important site with all of its plugins being the most current versions. I hope to hear from someone today at your earliest convenience. Thanks so very much. This plugin is fabulous. I just hope that we can get it fixed today before my client sees that it’s not working when it worked this morning! Thanks again.<\/p>\n
– Peggi<\/p>\n","protected":false},"template":"","class_list":["post-941707","topic","type-topic","status-closed","hentry"],"yoast_head":"\n
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