{"id":887709,"date":"2014-11-17T07:03:22","date_gmt":"2014-11-17T15:03:22","guid":{"rendered":"http:\/\/tri.be\/support\/forums\/topic\/tickets-not-being-sent-via-email-2\/"},"modified":"2014-11-18T07:46:35","modified_gmt":"2014-11-18T15:46:35","slug":"tickets-not-being-sent-via-email-2","status":"closed","type":"topic","link":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/tickets-not-being-sent-via-email-2\/","title":{"rendered":"Tickets not being sent via email (and I have marked order as "completed")"},"content":{"rendered":"

I have tested this and when I place an order for a ticket, I get:<\/p>\n

– one email to say my order has been received
\n– when I marked it as “complete” I get another email to say it’s complete
\n– but I don’t receive a third email like in your primer video to say “here is your ticket” with the security code etc.<\/p>\n

Am I doing something wrong? My client has told me that over 100 tickets have already been sold and that nobody receives the tickets.<\/p>\n

I do notice that the 2nd email to say the order has been “completed” also doesn’t say “you’ll recieve your tickets in another email” like your primer video does.<\/p>\n

So, I need some help in finding out what’s going wrong and where. Thanks.<\/p>\n","protected":false},"template":"","class_list":["post-887709","topic","type-topic","status-closed","hentry"],"yoast_head":"\nTickets not being sent via email (and I have marked order as "completed") -<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/tickets-not-being-sent-via-email-2\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Tickets not being sent via email (and I have marked order as "completed") -\" \/>\n<meta property=\"og:description\" content=\"I have tested this and when I place an order for a ticket, I get: – one email to say my order has been received – when I marked it as “complete” I get another email to say it’s complete – but I don’t receive a third email like in your primer video to say 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