{"id":882021,"date":"2014-11-13T06:36:12","date_gmt":"2014-11-13T14:36:12","guid":{"rendered":"http:\/\/tri.be\/support\/forums\/topic\/500-error\/"},"modified":"2014-11-19T08:34:02","modified_gmt":"2014-11-19T16:34:02","slug":"500-error","status":"closed","type":"topic","link":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/500-error\/","title":{"rendered":"500 error"},"content":{"rendered":"<p>Howdy! My website is broken at the moment &#8211; I can&#8217;t even log in to the dashboard.<\/p>\n<p>This is the message displayed: <\/p>\n<p>&#8220;Internal Server Error<\/p>\n<p>The server encountered an internal error or misconfiguration and was unable to complete your request.<\/p>\n<p>Please contact the server administrator at webmaster@healingforum.org to inform them of the time this error occurred, and the actions you performed just before this error.<\/p>\n<p>More information about this error may be available in the server error log.<\/p>\n<p>Apache\/2.4.9 (Unix) Server at www.healingforum.org Port 80&#8221;<\/p>\n<p>I contacted my webhost, who in turn got some feedback from the tech support:<\/p>\n<p>&#8220;The problem lies with the .htaccess file and the redirects you have added.<br \/>\nAs you can see from the error logs &#8211;<br \/>\nhealingforum.org [Sat Nov 08 19:25:51 2014] [error] [client 66.249.78.234:40020] AH01215: The Events Calendar Log: Initializing Tribe Events on Nov, 8th at 07:11:51 pm<br \/>\nhealingforum.org [Sat Nov 08 19:26:17 2014] [error] [client 80.90.193.161:33457] AH01215: The Events Calendar Log: Initializing Tribe Events on Nov, 8th at 07:11:17 pm<br \/>\n[Sat Nov 08 19:26:18 2014] [alert] [client 80.90.193.161:34903] \/home\/sites\/healingforum.org\/public_html\/.htaccess: RewriteCond: bad flag delimiters<br \/>\n[Sat Nov 08 19:27:18 2014] [alert] [client 10.0.44.92:52134] \/home\/sites\/healingforum.org\/public_html\/.htaccess: RewriteCond: bad flag delimiters <\/p>\n<p>If you can redo the Rewrite conditions you&#8217;ve added you&#8217;ll find you may still have an issue with the events calender log.&#8221;<\/p>\n<p>And his advice is: &#8220;So my suggestion would be to disable the Events Calendar log, perhaps even uninstall it, and then try to install it again. You may also want to check out the .htaccess file&#8221;<\/p>\n<p>Can you give me any support about what to do? I can access the file manager, do I just delete the plugin folder and reinstall? Is the eventsdirectory folder in public_html anything to do with the plugin too?<\/p>\n<p>The .htaccess file has only this text in it:<\/p>\n<p>&#8221;<br \/>\n# BEGIN WordPress<br \/>\n&lt;IfModule mod_rewrite.c&gt;<br \/>\nRewriteEngine On<br \/>\nRewriteBase \/<br \/>\nRewriteRule ^index\\.php$ &#8211; [L]<br \/>\nRewriteCond %{REQUEST_FILENAME} !-f<br \/>\nRewriteCond %{# BEGIN WordPress<br \/>\n&lt;IfModule mod_rewrite.c&gt;<br \/>\nRewriteEngine On<br \/>\nRewr# END WordRewriteRule ^index\\.php$ &#8211; [L]<br \/>\nRewriteCond %{REQUEST_FILENAME} !-f<br \/>\nRewriteCond %{REQUEST_FILENAME} !-d<br \/>\nRewriteRule . \/index.php [L]<br \/>\n&lt;\/IfModule&gt;<\/p>\n<p># END WordPress<br \/>\n&#8221;<\/p>\n<p>Any help will be gratefully received \ud83d\ude42<br \/>\n(my level of technical competency is such that I can follow instructions if each step is obvious or explicitly explained)<\/p>\n<p>Many thanks in advance!<\/p>\n","protected":false},"template":"","class_list":["post-882021","topic","type-topic","status-closed","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>500 error -<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/500-error\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"500 error -\" \/>\n<meta property=\"og:description\" content=\"Howdy! My website is broken at the moment &#8211; I can&#8217;t even log in to the dashboard. This is the message displayed: &#8220;Internal Server Error The server encountered an internal error or misconfiguration and was unable to complete your request. Please contact the server administrator at webmaster@healingforum.org to inform them of the time this error [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/500-error\/\" \/>\n<meta property=\"article:modified_time\" content=\"2014-11-19T16:34:02+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/500-error\/\",\"url\":\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/500-error\/\",\"name\":\"500 error -\",\"isPartOf\":{\"@id\":\"https:\/\/theeventscalendar.com\/support\/#website\"},\"datePublished\":\"2014-11-13T14:36:12+00:00\",\"dateModified\":\"2014-11-19T16:34:02+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/500-error\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/500-error\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/500-error\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/theeventscalendar.com\/support\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Topics\",\"item\":\"https:\/\/theeventscalendar.com\/support\/topics\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Calendar Products\",\"item\":\"https:\/\/theeventscalendar.com\/support\/forums\/forum\/events\/\"},{\"@type\":\"ListItem\",\"position\":4,\"name\":\"Events Calendar PRO\",\"item\":\"https:\/\/theeventscalendar.com\/support\/forums\/forum\/events\/events-calendar-pro\/\"},{\"@type\":\"ListItem\",\"position\":5,\"name\":\"500 error\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/theeventscalendar.com\/support\/#website\",\"url\":\"https:\/\/theeventscalendar.com\/support\/\",\"name\":\"\",\"description\":\"\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/theeventscalendar.com\/support\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"500 error -","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/500-error\/","og_locale":"en_US","og_type":"article","og_title":"500 error -","og_description":"Howdy! My website is broken at the moment &#8211; I can&#8217;t even log in to the dashboard. This is the message displayed: &#8220;Internal Server Error The server encountered an internal error or misconfiguration and was unable to complete your request. Please contact the server administrator at webmaster@healingforum.org to inform them of the time this error [&hellip;]","og_url":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/500-error\/","article_modified_time":"2014-11-19T16:34:02+00:00","twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/500-error\/","url":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/500-error\/","name":"500 error -","isPartOf":{"@id":"https:\/\/theeventscalendar.com\/support\/#website"},"datePublished":"2014-11-13T14:36:12+00:00","dateModified":"2014-11-19T16:34:02+00:00","breadcrumb":{"@id":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/500-error\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/theeventscalendar.com\/support\/forums\/topic\/500-error\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/500-error\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/theeventscalendar.com\/support\/"},{"@type":"ListItem","position":2,"name":"Topics","item":"https:\/\/theeventscalendar.com\/support\/topics\/"},{"@type":"ListItem","position":3,"name":"Calendar Products","item":"https:\/\/theeventscalendar.com\/support\/forums\/forum\/events\/"},{"@type":"ListItem","position":4,"name":"Events Calendar PRO","item":"https:\/\/theeventscalendar.com\/support\/forums\/forum\/events\/events-calendar-pro\/"},{"@type":"ListItem","position":5,"name":"500 error"}]},{"@type":"WebSite","@id":"https:\/\/theeventscalendar.com\/support\/#website","url":"https:\/\/theeventscalendar.com\/support\/","name":"","description":"","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/theeventscalendar.com\/support\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"}]}},"_links":{"self":[{"href":"https:\/\/theeventscalendar.com\/support\/wp-json\/wp\/v2\/topic\/882021","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/theeventscalendar.com\/support\/wp-json\/wp\/v2\/topic"}],"about":[{"href":"https:\/\/theeventscalendar.com\/support\/wp-json\/wp\/v2\/types\/topic"}],"version-history":[{"count":0,"href":"https:\/\/theeventscalendar.com\/support\/wp-json\/wp\/v2\/topic\/882021\/revisions"}],"wp:attachment":[{"href":"https:\/\/theeventscalendar.com\/support\/wp-json\/wp\/v2\/media?parent=882021"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}