{"id":86359,"date":"2014-01-03T14:24:31","date_gmt":"2014-01-03T22:24:31","guid":{"rendered":"https:\/\/tri.be\/support\/forums\/topic\/facebook-importer-page-not-loading\/"},"modified":"2014-01-22T19:45:18","modified_gmt":"2014-01-23T03:45:18","slug":"facebook-importer-page-not-loading","status":"closed","type":"topic","link":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/facebook-importer-page-not-loading\/","title":{"rendered":"Facebook importer page not loading"},"content":{"rendered":"<p>For the last several weeks I have experienced a problem that another user addressed but which hasn&#8217;t been resolved on this forum: https:\/\/tri.be\/support\/forums\/topic\/import-facebook-not-working. The Facebook importer was working fine but stopped inexplicably before the most recent update.<br \/>\nI can access the Facebook page under settings but not the &#8220;Import: Facebook&#8221; tab (http:\/\/urbanitenews.com\/wp-admin\/edit.php?post_type=tribe_events&amp;page=import-fb-events). At different times, the page will either partially load, give me a 500 error or a content encoding error message. Please see screen shots below.<\/p>\n<p>http:\/\/urbanitenews.com\/?p=1945<br \/>\nhttp:\/\/urbanitenews.com\/?p=1942<br \/>\nhttp:\/\/urbanitenews.com\/?p=1944<\/p>\n<p>When the importer page did load, I noticed that not all events imported were checked off and listed under my draft event posts. This requires me to check and manually import these events, which I cannot do if the page times out. As this is a website for a community newspaper, I am importing automatically events from 84 Facebook pages.<\/p>\n<p>I am currently running updated versions (3.3) of The Events Calendar, The Events Calendar, Facebook and Community events on WordPress 3.8. The problem started before the recent updates to Event Calendar plugins and WordPress. I&#8217;ve deactivated all plugins and couldn&#8217;t find a conflict. I&#8217;ve contacted my host (GoDaddy) and was told there was no problem on their end. I&#8217;ve increased the PHP memory allotment as a Band-Aid solution for the timeout but that didn&#8217;t help. I&#8217;ve tried accessing the page on other computers and browsers to no avail. I&#8217;ve also changed from automatic to manual import after first decreasing import frequency from twice daily to daily.<\/p>\n<p>This error is crippling an important aspect of my business so prompt assistance is appreciated. Thanks.<\/p>\n","protected":false},"template":"","class_list":["post-86359","topic","type-topic","status-closed","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Facebook importer page not loading -<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/facebook-importer-page-not-loading\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Facebook importer page not loading -\" \/>\n<meta property=\"og:description\" content=\"For the last several weeks I have experienced a problem that another user addressed but which hasn&#8217;t been resolved on this forum: https:\/\/tri.be\/support\/forums\/topic\/import-facebook-not-working. The Facebook importer was working fine but stopped inexplicably before the most recent update. I can access the Facebook page under settings but not the &#8220;Import: Facebook&#8221; tab (http:\/\/urbanitenews.com\/wp-admin\/edit.php?post_type=tribe_events&amp;page=import-fb-events). 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The Facebook importer was working fine but stopped inexplicably before the most recent update. I can access the Facebook page under settings but not the &#8220;Import: Facebook&#8221; tab (http:\/\/urbanitenews.com\/wp-admin\/edit.php?post_type=tribe_events&amp;page=import-fb-events). 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