{"id":81817,"date":"2013-12-15T15:38:17","date_gmt":"2013-12-15T23:38:17","guid":{"rendered":"http:\/\/tri.be\/support\/forums\/topic\/community-team-is-meant-to-be-here-daily-still-missing-the-zip-file-download\/"},"modified":"2014-04-18T06:21:45","modified_gmt":"2014-04-18T13:21:45","slug":"community-team-is-meant-to-be-here-daily-still-missing-the-zip-file-download","status":"closed","type":"topic","link":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/community-team-is-meant-to-be-here-daily-still-missing-the-zip-file-download\/","title":{"rendered":"community team is meant to be here daily\u2026 Still missing the zip file download.."},"content":{"rendered":"

Hi,
\nSorry, but does the support “community team” work on weekends? Where are they based? Time-zones make a difference. I posted a question, yesterday (Monday here in Asia), still no reply. The website advertises daily monitoring by the community team. I don’t mind if there is no daily support, but need to know WHEN the support hours are – I have a freelancer waiting for this to begin work. I wouldn’t have hired him to start if I had known the zip file couldn’t be sent through to me within 1 working day. \ud83d\ude42<\/p>\n

What are the support hours please? (oh, and can you please read my post from yesterday & send through the zip file). \ud83d\ude42 Cheers.<\/p>\n

On the website:
\n“If you\u2019ve bought a license for The Events Calendar PRO or any other add-on, you\u2019ve got full access to our support forums and the Community team that monitors them daily. “<\/p>\n","protected":false},"template":"","class_list":["post-81817","topic","type-topic","status-closed","hentry"],"yoast_head":"\ncommunity team is meant to be here daily\u2026 Still missing the zip file download.. -<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/community-team-is-meant-to-be-here-daily-still-missing-the-zip-file-download\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"community team is meant to be here daily\u2026 Still missing the zip file download.. -\" \/>\n<meta property=\"og:description\" content=\"Hi, Sorry, but does the support “community team” work on weekends? 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