{"id":777543,"date":"2014-09-30T00:30:19","date_gmt":"2014-09-30T07:30:19","guid":{"rendered":"http:\/\/tri.be\/support\/forums\/topic\/order-number-and-ticket-number-dont-match\/"},"modified":"2015-01-14T07:54:05","modified_gmt":"2015-01-14T15:54:05","slug":"order-number-and-ticket-number-dont-match","status":"closed","type":"topic","link":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/order-number-and-ticket-number-dont-match\/","title":{"rendered":"Order number and Ticket number don&#039;t match"},"content":{"rendered":"<p>When our admin receives an order number for a ticket purchased it has an Order number on it which is able to be used to locate the Order.  When the user receives their ticket it shows a Ticket Number on it which does not match the Order Number &#8211; it is off by 1 number.  When the admin person attempts to find the ticket order by using the ticket number the incorrect details (for that ticket) are being returned.  Is this by design to avoid cart conflicts or are these supposed to match to show the ticket is that order number. <\/p>\n","protected":false},"template":"","class_list":["post-777543","topic","type-topic","status-closed","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Order number and Ticket number don&#039;t match -<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/order-number-and-ticket-number-dont-match\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Order number and Ticket number don&#039;t match -\" \/>\n<meta property=\"og:description\" content=\"When our admin receives an order number for a ticket purchased it has an Order number on it which is able to be used to locate the Order. When the user receives their ticket it shows a Ticket Number on it which does not match the Order Number &#8211; it is off by 1 number. 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When the user receives their ticket it shows a Ticket Number on it which does not match the Order Number &#8211; it is off by 1 number. 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