{"id":704525,"date":"2014-08-27T11:49:52","date_gmt":"2014-08-27T18:49:52","guid":{"rendered":"http:\/\/tri.be\/support\/forums\/topic\/promotion-code-apply-button-resets-quantity-to-0-and-confuses-users\/"},"modified":"2014-08-28T09:22:18","modified_gmt":"2014-08-28T16:22:18","slug":"promotion-code-apply-button-resets-quantity-to-0-and-confuses-users","status":"closed","type":"topic","link":"https:\/\/theeventscalendar.com\/support\/forums\/topic\/promotion-code-apply-button-resets-quantity-to-0-and-confuses-users\/","title":{"rendered":"Promotion code Apply button resets quantity to 0 and confuses users"},"content":{"rendered":"<p>Hi there, my client reported a complaint she keeps receiving from her users\/members regarding the user flow of the EventBrite plugin.  Right now, the promotion code link appears below the listing of tickets and quantity dropdowns &#8212; so users first enter their quantities, then they scroll down and enter their promotion code. However, when the user clicks the big Apply button, it resets the quantities back to 0. This confuses people because they don&#8217;t notice it so it yells at them when they try to click the Order Now button with a 0 quantity.<\/p>\n<p>What would make sense would be to either move the promotion code functionality above the ticket quantities, OR just do not reset the quantity when Apply is clicked. <\/p>\n<p>Is there any chance that you can direct me how I might fix this issue? I know there may be no way to do it short of directly editing the plugin, but it&#8217;s pretty clunky right now so I thought it couldn&#8217;t hurt to ask.<br \/>\nThanks! <\/p>\n","protected":false},"template":"","class_list":["post-704525","topic","type-topic","status-closed","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Promotion code Apply button resets quantity to 0 and confuses users -<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/theeventscalendar.com\/support\/forums\/topic\/promotion-code-apply-button-resets-quantity-to-0-and-confuses-users\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Promotion code Apply button resets quantity to 0 and confuses users -\" \/>\n<meta property=\"og:description\" content=\"Hi there, my client reported a complaint she keeps receiving from her users\/members regarding the user flow of the EventBrite plugin. Right now, the promotion code link appears below the listing of tickets and quantity dropdowns &#8212; so users first enter their quantities, then they scroll down and enter their promotion code. 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Right now, the promotion code link appears below the listing of tickets and quantity dropdowns &#8212; so users first enter their quantities, then they scroll down and enter their promotion code. 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